10/10

City and State nj

I ordered a refill of syringes and only received a small portion of my order. I called to have the rest of my order shipped, and something completely different that I did not order showed up instead of my order. I am just going to take the Rx to a local pharmacy to have them fill the order correctly.

8.5/10

Phone (optional) 8167789816

Thank you!

10/10

Phone (optional)

Heather was so helpful throughout this whole process. Additionally, the way the box you as packed was so organized and the placemat with meds was excellent.

10/10

Phone (optional)

9.9/10

Phone (optional)

You guys are the best! I am so happy our employer switched over to Progyny RX as it has made this experience so easy. Without a doubt, you have the best customer service of any company I have dealt with. Each person has been friendly, knowledgeable and a pleasure speaking with. This process isn't easy and I thank you for hiring compassionate, thoughtful and kind people. I honestly feel like each person I have spoken with actually cares and truly understands my position. It means so much to me to have that. This time around, I worked with Heather and she was all those amazing qualities and more - a very special human being. Thank you for everything and keep up the good work!

10/10

Phone (optional)

10/10

Phone (optional)

Always great, friendly, helpful and there to answer my questions! Really appreciate it!

10/10

City and State Somerset

The best customer service! They always reached out when they said they would. I will definitely recommend these guys to everyone!

10/10

City and State Virginia Beach, VA

Lived my experience

10/10

City and State Center, Tx

It was very convenient. The staff called me within an hour of receiving my prescription.

10/10

City and State north Liberty, IA

Had appointments scheduled twice. The first time the time was wrong. The second time the did not call at all. One of the prescriptions that that said should be shipped with ice didn’t have ice in it at all. Overall stuff is really nice.

7.4/10

City and State LA

7.4/10

City and State

10/10

City and State Succasunna, NJ

I did not receive any alcohol wipes with my order. My clinic was able to give me some but it is important that next time they come with them because they are necessary when preparing myself for the injections.

10/10

City and State HARVEY

My order was so close to perfect! The ONLY thing that was not correct was the needles (size) for my injections. Everything else was SPOT ON! Thank you all for your assistance in getting me my medications in time to start my cycle!

9.9/10

Phone (optional)

This is my first IVF experience and I was most anxious about the medications. You guys went above and beyond to make sure I understood everything, that I got all discounts I could as a self pay customer & that my medications arrived on time. Thank you for making the process a little bit easier.

10/10

City and State Paola, Ks

10/10

City and State Port Washington, WI

Great experience. Very easy to use and great service!

10/10

City and State Fort Lee, NJ

thank you so much

10/10

City and State colonia nj

Thanks for the quick service and delivery!!!

10/10

City and State Gonzales, LA

Schraft's was great to work with! Every time I talked with someone on the phone they were extremely professional and helpful. I would highly recommend this company!

10/10

City and State Joliet, IL

10/10

Phone (optional)

It's always easy to order my fertility medications from Schraft's. I can count on the process being pain-free and the representatives are always kind and helpful. Thanks!

10/10

City and State Scottsdale, AZ

Always so helpful, accommodating and informative! Love your staff.

10/10

City and State Raleigh, NC

10/10

City and State Broken Arrow

Professional and friendly staff

10/10

City and State Egg Harbor Two, NJ

Service was excellent and timely. Thank you!

10/10

City and State Durham

I greatly appreciated the assistance I received after a package went missing from my doorstep, they did a thorough job of contacting the package delivery company and asking them to retrace their steps. Unfortunately the package was never found, but a replacement was sent out the next day.

10/10

City and State Prairie Village, KS

My experience ended with a great deal of stress and anxiety when my medication was not shipped until the day I needed it. I was instructed to take it in the morning by my doctor. I was assured it would be overnighted and received by noon the day i needed it. It did not come until 5:00 pm causing a significant delay in the time it should have been administered. The process is stressful enough without adding this unnecessary stress. I did not appreciate the delay or misinformation.

6.4/10

City and State Phila pa

Love talking with the guy that took my order!! He’s polite, professional and knowledgeable!! Great customer service!!

10/10

City and State Durhan, NC

I've been going through IF and SIF for a long time now and I really appreciate Schraft's efficiency and how easy it reach a care coordinator. Thank you for standing behind your products and for the open the box service.

10/10

City and State Jackson, NJ

8.6/10

City and State Baton Rouge, Louisiana

Everyone was kind, patient and professional!

10/10

City and State Jersey City

Thank you so much For your professionalism.

10/10

City and State Philadelphia, PA

10/10

City and State Englewood, NJ

You guys were always so easy to get a hold of and so easy to talk to!

10/10

City and State Norman ok

9.3/10

City and State Edison, New Jersey

Quick, efficient, informative, effortless experience when dealing with IVF medication. Pleasure to deal with.

10/10

City and State Bayonne, NJ

I had a wonderful experience the first time around picking up my medications but I had a horrible experience when it came time to get my Lupron trigger shot. The staff was in touch with me daily to get info on when I would be wanting to pick up the medication. Because of your incredibly short shelf life on this and the fact that I wasn't sure when I would trigger I kept waiting day to day. Finally when I knew I would need it for the weekend, on Thursday I was told that you RAN OUT of the medication.
It was horrible.
Long story short I had to have it filled in Massachusetts and have UPS Express Critical drive it down SAME DAY for delivery.

Really should have been told that you would run out of it. And, you should have a longer shelf life than 5 days.

4.7/10

City and State Chatham

10/10

City and State BAYONNE NJ

Always an awesome experience! Personable and knowledgeable representatives, and extremely fast and professional shipping. Thank you!

10/10

City and State Manasquan, NJ

10/10

City and State Bloomfield, NJ

10/10

City and State Whippany

8.3/10

City and State

Great service compared to my old pharmacy. Wonderful!

10/10

City and State Olathe, KS

Staff is always friendly and prompt.

10/10

City and State Freehold

I always received great care!! Easy to order meds and ask question and the open the box was very informative!

10/10

City and State Scotch Plains, NJ

Progyny & Progyny Rx are obviously two disjointed entities who each finger pointed to each other causing the patient to try to make heads or tails of the intended process.

5.5/10

Phone (optional)

10/10

City and State Mt. Laurel NJ

10/10

City and State

10/10

City and State Gainesville, FL

Thank you so much for your excellent customer service! You all have been so kind and helpful! I appreciate it! Keep up the good work!

10/10

City and State Mobile, AL

10/10

City and State Cibolo TX

10/10

City and State HACKENSACK NJ

10/10

City and State Nj

Excellent experience, but don't like the shipping fees!!

10/10

City and State Cliffside park, NJ

The medication refill sent from another/sister company was not delivered on the date scheduled which created anxiety and stress to me as a client.

7.9/10

City and State

Gr

10/10

City and State

10/10

Phone (optional)

10/10

City and State fayetteville, nc

Everything good but the price are higher

10/10

City and State Nj

10/10

City and State

10/10

Phone (optional)

10/10

City and State NJ

I’ve dealt with many speciality pharmacies in the past and this was by far my best experience. Thank you so much for your professionalism, knowledge, and kindness!

10/10

City and State Haslett, MI

Refilled my expired Viarga with no problems, saved me a great deal of money.

10/10

City and State ROSELLE PARK

10/10

City and State Greenville, ms

10/10

City and State Edison, NJ

I've been very happy with my experience, the staff has gone out of their way to help find coupons or just assist me with questions or quick turnarounds.

10/10

City and State Morristown NJ

10/10

City and State

6.6/10

City and State

My experiences with Shraft has always been a good one. However, I was supposed to get a phone call this week to go over how to administer medication that I have never done before, and no one ever called me. Instead I needed to go into my doctor's office so they could explain it to me and give me the first shot because I was so nervous.

Overall, Shraft has been great with getting me the medication, but the missed phone call this week really disappointed me.

9.1/10

City and State Spotswood, New Jersey

10/10

Phone (optional)

Customer service was great! I had trouble getting a prescription refilled at another pharmacy due to a back order, but Schraft's saved the day and I had my medication on time and at a great price. Lifesavers!

10/10

City and State Metairie, LA

It's always a pleasure communicating with the team at Schraft's. Everyone exhibits a high level of concern and care.

10/10

City and State Jersey City

10/10

City and State Antioch

Always a pleasure working with the Schrafts staff!

10/10

Phone (optional)

Literally everyone I have worked with here has been amazing. Thank you for the professionalism, attention to detail, and kindness!
Heather

10/10

Phone (optional) 8053775482

Very friendly and knowledgeable staff!

10/10

Phone (optional)

9.3/10

Phone (optional)

10/10

City and State

The employees at schrafts are always very professional, helpful and kind. I have worked with other pharmacy’s before and schrafts has surpassed them in every way. I recommend schrafts to anyone who is going through infertility treatments, they take away a large part of the stress of the whole situation.

10/10

City and State Deridder Louisiana

Because my doctor office’s sent my prescriptions to this pharmacy is the reason why I used Schraft. Mid way through my IVF cycle I was informed that Schraft would not fill my prescription because my insurance was not paying them in full. If I had a choice or was given options in advance, I would have chosen a different pharmacy to fill my prescriptions that would have accepted my insurance pay in full..

9.9/10

City and State

Thank you for your service.

10/10

City and State New Jersey

The team is fantastic. Always very easy to get questions answered, shipments delivered, etc.

10/10

City and State Mendham, nj

10/10

City and State Bondurant IA

9.7/10

City and State Whippany

10/10

City and State TUSCALOOSA

Everyone I have spoken with each month has been pleasant, knowledgable, and efficinent. My Schraft’s 2.0 experience has been stellar. Thank you!

10/10

City and State Vineland, NJ

it would be nice to include a sharps container in the future

10/10

City and State Verona, NJ

All your representatives are solid, and the "man" that I spoke to for my most recent order was the BEST!! No drama, no story, just "it's shipping to you today." He made it very easy! Thank you!

10/10

City and State Milwaukee, Wisconsin

Great service, great customer service

10/10

City and State Bloomingdale, NJ

10/10

City and State

Staff was very professional and friendly. She listened attendly to my concerns.

10/10

City and State

I have always had very helpful people help me every time I have called. Great staff!

10/10

City and State Savanna, IL

I can’t not thank Heather enough for helping me today!! She really went above and beyond and I am so grateful!! Also Christine the pharmaceutical rep was amazing as well!! I am so so grateful!!

10/10

City and State Okemah, Ok

10/10

City and State New Port Richey, Fl

8.7/10

City and State

Love this pharmacy

10/10

City and State Allentown Pennsylvania

You ran out of my original medicine and had to supplement. That was my only issue.

9.1/10

City and State East Hanover

10/10

City and State

The nurse who helped me was awesome!!

10/10

City and State Clifton

I have called and emailed for a non encrypted receipt for 2 weeks and no response.

7.4/10

City and State Charlotte North Carolina

Very friendly, organized, and efficient. Each person I spoke with answered my questions very thoroughly.

10/10

City and State Brookhaven,MS

9.4/10

City and State Passaic, NJ

10/10

City and State Boise ID

I was first sent the wrong medication and charged for it. My consent was not given for medication not the amount charged to me. A helpful consultant named Andy helped me with the return of the medication and getting the right one. However there was a mix up in the cost I was quoted, so that was disappointing. Andy was very gracious and helpful but other staff I spoke to was less patient and almost argumentative. I will not use Schrafts again in future.

3.7/10

City and State Meridian

10/10

Phone (optional)

10/10

City and State Milwaukee

10/10

City and State Iowa city, Iowa

I always received a prompt response from Shrafts's.

10/10

City and State Kansas city , MO

Wonderful customer service, and they went the extra mile to find discounts and coupons to save me money.

10/10

City and State LENEXA, KS

Wonderful experience

10/10

City and State Center Texas

I rated the overall experience a 6 because I've never used a specialty pharmacy that made me pay for my own shipping as well as pay for and/or didn't automatically provide the supplies needed to administer the medication (i.e., alcphol swab)

9.4/10

City and State Southfield

10/10

Phone (optional)

Outstanding service every time. Very kind and sensitive to our struggle. Truly grateful for your service!

10/10

City and State Somerset NJ

I had several questions regarding insurance coverage prior to having my physician call in the Rx, and Jennifer was very helpful in answering all my questions and giving an estimate of my out-of-pocket cost. Thanks!

10/10

Phone (optional) 816-778-9816

I am very disappointed with the way the insurance reimbursement process was handled. First, an invalid code was given to me for the compound medication ingredients due to which the claim got rejected. Then the pharmacy never took prior authorization for disposing a high dose of Pregnyl at the same time due to which again the claim was rejected. I might get reimbursed for the Leuprolide Trigger but I will never get reimbursed for one dose of Pregynl because it was sent in with the Low dose HCG at the same time.
You guys should also properly convey the process of reimbursement to patients who have OPTUM Rx. You are not one of the specialized pharmacies authorized with them and hence the reimbursement process is also not an easy one. The claims get continuously rejected because the paperwork is not done properly or not on time.
This was very inconvenient. I do not think I will buy medications from Schraft's 2.0 in future.

5/10

City and State Scotch Plains, NJ

I had to deal with two separate companies to receive my medications for IVF. Schraft's was superior in all aspects; customer service, answering questions, availability to reach, and especially in precise delivery of medication. Once I knew how amazing your company was with their pin-point delivery, it relieved a lot of stress for the future orders I had to place. That was so important to me because not only had I spent a lot of money and wanted to make sure I was home to receive the order so it would not go "missing" but I also needed the medications for very specific timelines of use. Thank you so much. I only wish the medications were a little more affordable since our insurance does not include coverage for fertility treatments but we were informed ahead of time by the Dr of an estimated cost for the medications so we knew what to expect. Thanks again.

10/10

City and State Madera, CA

Amazing, easy, friendly service. Makes the process a breeze

10/10

City and State Bayonne, NJ

10/10

City and State NJ

10/10

City and State sterling hgts mi

9.9/10

Phone (optional)

10/10

Phone (optional)

The team has been incredibly responsive and professional. Thank you.

10/10

Phone (optional)

10/10

Phone (optional)

My experience with the Schrafts team has been extremely positive. All have been incredibly knowledgeable and have gone above and beyond to ensure I have what I need when I need it. I am amazed at such an outstanding level of service!

10/10

City and State Troy, Ohio

10/10

City and State Center, Texas

10/10

City and State Edgewater, NJ

Everyone working in customer service is amazing. Thank you for your help.

10/10

City and State Elmwood Park, NJ

Very pleased with the personalized care that Schraft's 2.0 pharmacy offers. All my concerns were well attended to and addressed.

9.9/10

City and State Bronx, NY

With such a daunting procedure IVF can be, Schraft's definitely makes the journey there more manageable. Victoria was very helpful with my "open the box" process. I felt very much like person, rather than a patient. Watching the videos, and then being able to speak with Victoria was very helpful, and made me feel better about what I needed to do. I appreciate that this kind of service doesn't end at the delivery point.

10/10

City and State Montville

9/10

City and State Elida, Ohio

Great service! Staff was friendly and courteous!

10/10

City and State Mount Joy, PA

10/10

City and State Hackensack, New Jersey

Victoria was wonderful! She provided a thorough explanation of the medication. She was patient, kind, empathetic, and informative.

10/10

City and State Monmouth Jct, NJ

I love this pharmacy, the package instructions s are great and I love the 24hr number you have for Guidance!

10/10

Phone (optional)

10/10

City and State

8/10

City and State

Very satisfied with quick delivery and courteous staff.

10/10

City and State Dupont, PA

10/10

Phone (optional)

I had a great experience and would recommend Schraft’s 2.0!

10/10

City and State West Caldwell, NJ

10/10

City and State

10/10

City and State Piscataway NJ

10/10

City and State Fair Lawn, NJ

9.7/10

City and State Nj

Everything was professionally delivered, well explained, and any possible delays (with the lupron stock) were explained with lots of alternatives given. Could have asked for a less stress free process - once I got my PCA to give me an auth (which I know is a completely separate issue not under Schraft's control!)

10/10

Phone (optional)

Any time I have had to contact Schrafts I have had the best customer service. Everyone has always been very nice and helpful.

10/10

City and State Savanna, IL

Went out of their way to meet me before open hours to deliver medication to me. Unbelievable service!

10/10

City and State

My doc called in a script at 6pm, I got a call from Schraft at 6:30pm, she made sure everything was correct and quickly entered everything in because she wanted to get it on the delivery truck which comes around 7pm and I had my medication the next morning at 8:30am, it was the most efficient thing I've ever seen all with pleasantry and helpfulness along the way!

10/10

City and State Philadelphia, PA

I'm super satisfied. 5 Star services.

10/10

Phone (optional)

They helped put me at ease regarding the cost, process, and administration of these medications. I’m so grateful!!

10/10

City and State Malvern, IA

10/10

City and State

9/10

City and State Springfield, MO

The address was mentioned wrong. Schraft's had to deliver a new package.
Also, would have appreciated needles + syringes + Sharps container at no additional costs, like any other competitive pharmacy.


Shivangi

8.6/10

City and State West Bloomfield, MI

Very pleasant customer service with detailed explanations.

10/10

City and State Duryea PA

I got injections from your pharmacy and they were sent without a sharps container! I was never offered one and when I called to inquire the rep said I "declined" one. That's complete BS. You don't send out NEEDLES to a new customer with NO SHARPS CONTAINER. I absolutely did not decline a sharps disposal. I will not choose to refill thru your company should I need more injections. I think that the decision was irresponsible and whomever filled my order needs coaching.

8.6/10

City and State Lake Mary, FL

10/10

City and State Newton, NJ

9.7/10

City and State Crowley, la

My regular pharmacist didn’t have any Lupron, and I was desperate feeling. RMA called around and only Schrafts was able to fill. Because of them I’m
able to do my cycle and not have it be ruined. Thanks so much for first class service from beginning to end.

10/10

City and State Raritan nj

I always get exceptional service!!!

10/10

City and State Lafayette NJ

I had an issue with one of the needles sent. Luckily, I had received a second so it wasn't a big deal. The first needle was broken and would not pull fluid into it.

10/10

City and State Nanticoke, PA

10/10

City and State Linden, NJ

10/10

Phone (optional)

10/10

City and State

10/10

City and State Tinton Falls

My experiences with Schrafts has been nothing but positive.

10/10

City and State Bergenfield NJ

My experiences with Schrafts has been nothing but positive.

10/10

City and State Bergenfield NJ

10/10

City and State

10/10

City and State Pt. Pleasant, NJ

Everyone I spoke with over the phone was friendly and professional. My prescriptions came in the mail so quickly. When I went to pick up some prescriptions from the office, the space was clean and the people were very nice.

10/10

City and State NJ

Everyone in your staff is extremely professional and very helpful

10/10

City and State Secaucus, NJ

10/10

Phone (optional)

10/10

City and State

Absolutely amazing. The staff from the pharmacy from coordinators to nursing has been able to take an absolutely all consuming process and offer some relief to the anxiety that is produced. It is appreciated more than words can say.

10/10

City and State Hammonton, New Jersey

This pharmacy is one of the best pharmacies I've ever been to. Everyone is so nice and helpful. They delivered my medications twice and both times i got them on time. Thank you guys for service.

10/10

City and State elmwood park NJ

10/10

City and State Bethlehem, PA

10/10

Phone (optional)

9.1/10

City and State

10/10

City and State

The customer service reps both times were very nice to talk too. They went above and beyond to help me understand my medication.

10/10

City and State

10/10

City and State

Great experience! I called early to see if my prescription had been placed and the customer service from the beginning until the end was awesome! The representative ensured my prescription was being processed, asking for my information and going through everything they had prior to the actual phone call to do final processing-I was very impressed with the customer service. Once I receievd the actual phone call from the processing "rep", she thorougly explained everything with patience and kindness! Again, great experience, thank you for all your assistance and care for your customers!

10/10

City and State Midway, GA

Incredibly convenient and great service. I thought it was a little strange that my medication went up in price from one week to another without any real explanation. But the increase was not enough to cause me any issues.
Thanks!

10/10

City and State Annandale, NJ

Very professional staff who were knowledgeable about the products and prices. They reached out to me once they received my prescription. So glad I found this company!

10/10

City and State Houston Texas

10/10

City and State Bedminster, NJ

I received a medication that needed refrigeration. It was warm when I received it.

4.9/10

City and State Phoenix AZ

9.7/10

City and State

Great to deal with

10/10

City and State Jesup, IA

10/10

City and State Kansas City MO

Needed more alcohol swabs
My open the box consult didn’t k is my doses so somewhat disorienting to try to figure that out for her. But otherwise very nice and patient

9.6/10

City and State

10/10

City and State Hoboken, NJ

Everything arrived promptly and complete. The staff I spoke with on the phone were very professional and polite as well as easy to understand. Thank you!

10/10

City and State San Luis Obispo, CA

My experience with Schraft's was fine. I was called the same day my prescription was submitted by the clinic. Everything was included in my order and arrived when expected.

10/10

City and State Marion, Iowa

I had requested a refill on thursday however it was too soon to fill per my insurance. Rep said they would run the script on Tuesday. I called to make sure that i would be receiving my prescription and was told there is a backorder for progesterone in sesame oil and only progesterone in olive oil was available. Problem is my insurance does not cover progesterone in olive oil and this would cost me $89 per vile! No one offered to assist and if I hadnt called to check if i would be receiving my preset option on time, i would have never known. I ended up using another pharmacy that filled my script for progesterone in sesame oil w no issues.

8.3/10

City and State Linden NJ

The delivery was a day later than scheduled, maybe there was a miscommunication because the date written on everything was the date received but not the date i had on my calendar. I also never got a call from the nurse so I have no idea how to use these meds which sucks because one of them is a needle.

6.3/10

City and State San Francisco, CA

10/10

City and State Millstone, NJ

Everyone was a pleasure to work with. Medications were delivered promptly.

10/10

City and State Oradell

No issues in the past, but this last time was not great. Called 45 min before I was coming that I was going to arrive in 45 min. No one answered the door. We had to call someone for someone to get us, after waiting 10 minutes. Waited for medication for another 30-40 minutes. Didn’t get any alcohol prep pads. Bandaids etc with my needles and progesterone

8/10

City and State NJ

Medication arrived two days after I needed and requested refill. Medication was for IVF and was important I received it on time.

8.6/10

City and State IA

10/10

City and State NJ

My only complaint would be the amount of time I stood waiting outside the door after ringing the doorbell repeatedly each time I came. My last visit after 10 minutes and multiple bell rings I ended up calling the customer service number to have someone come out. Otherwise everyone was great, very helpful, and very professional.

10/10

City and State Hawthorne, NJ

10/10

City and State Oak Ridge, NJ

Everyone I talked to was so helpful and patient with my numerous questions and constant confusion. Schraft's 2.0 has great customer service, and the staff has vast knowledge about this complex medicine! I felt very comfortable and confident in their expertise.

10/10

City and State Pensacola, Florida

10/10

City and State

It was as expected and their service was quick

10/10

City and State Hillsborough and NJ

The staff and company have been great in helping me in any way I need. I am so glad to be getting my medicine from Schraft's. It gives me some piece of mind during the craziness of my treatment cycles.

10/10

City and State South River, NJ

10/10

City and State Santa Maria

I love your pharmacy, best one I have worked with!

10/10

Phone (optional)

10/10

City and State Homestead, Iowa

9.4/10

Phone (optional)

Great experience! Everyone is so friendly, and efficient what what I needed! Refreshing to deal with a company like this. Whatever you guys are doing, keep doing it. 🙂

10/10

City and State MOUNT LAUREL

10/10

City and State Oradell, NJ

10/10

City and State Overland Park, KS

Very good

10/10

City and State Atascadero, Ca

10/10

City and State Lafayette, LA

Sitting with the nurse to run through the medications was invaluable

10/10

City and State Morristown, NJ

10/10

City and State

10/10

City and State NJ

Schraft’s is by far the best specialty pharmacy. Everyone I have spoken to has been extremely knowledgeable and helpful. I never felt confused nor rushed. Any questions I had were answered and never felt like the person I was talking too was annoyed by the questions. If a order was still in the processing department I would get daily phone calls letting me know that the order was still being reviewed. I was never left in limbo. I thank Scharft’s very much for their professionalism and welcoming demeanor. I would recommend Scharft’s to anyone!!

10/10

City and State Kearny NJ

10/10

City and State New Port Richey, FL

Other pharmacies don’t charge extra for needles and syringes

8.4/10

City and State

Great customer service and.

10/10

City and State Washington, DC

The Lady that helped me really went above and beyond in her job.
Thank you so much

10/10

City and State Coopersburg pa

10/10

City and State Scottsdale, AZ

Great, friendly service.

10/10

City and State Closter, NJ

10/10

City and State Cedar Falls, Iowa

Your staff were so wonderful, quick, caring, and helpful! Beats my experience with other ship-to-home pharmacies by FAR!!! Thank you so much!

10/10

City and State Weatherly, PA

Thanks!

9.4/10

City and State Nipomo

Delivery person was slightly unprofessional on the phone, just asked for my address when I answered instead of introducing themself and telling me who was calling, but the medications came in a timely manner and I do appreciate being called to confirm the address!

10/10

City and State Macungie, PA

10/10

Phone (optional)

My experience could not have been better.

10/10

City and State Lake Mary, Florida

I have nothing but pleasant feelings dealing with this pharmacy. Thank you!

10/10

Phone (optional)

9.7/10

City and State

9.9/10

Phone (optional)

A wonderful group of caring and helpful professionals.

10/10

City and State Old Bridge, NJ

My in person demonstration was excellent. The instructor was patient, kind, and would not let me leave until I was fully comfortable with administrating my new medication.

10/10

City and State Ledgewood, NJ

So quick and easy! Pleasant as well!

10/10

City and State Pennington, NJ

It was very easy dealing with this pharmacy! They were so efficient and communicated to me when a medication would expire to ensure that medicine didnt go to waste so someone called throughout the process to confirm when exactly I needed that medication.

10/10

City and State Wayne NJ

The nurse during my Open the Box call, Brianna, was extremely helpful and understanding. She helped put my mind at ease about everything in the box and my prescriptions. The sharps container that I received did not hold all of my syringes, but after speaking with the customer service manager, he sent me a bigger container free of charge. Excellent customer service and help!!!!

9.9/10

City and State Sayreville, NJ

You guys are a pleasure to deal with

10/10

City and State Jesup, IA

10/10

City and State

9.9/10

City and State LAFAYETTE

9.9/10

City and State

Really great team at Schraft's! Everyone is very helpful, knowledgeable, and fast--and really willing to work with me. I live locally, so I get to benefit from saving shipping costs while still getting my medication in a really timely manner. I really appreciate that option! I will only be obtaining my infertility supplies from Schraft's moving forward. I wish your company sold my other medications too!

10/10

City and State West Caldwell NJ

10/10

City and State Searcy, AR

9/10

City and State Little Falls NJ

The pharmacist went above and beyond and went out of her way to contact my doctor to get my prescription when I was having difficulties with my insurance pharmacy. Schrafts is the only company that always has all of my prescribed medications stocked and ready when I need them. I wish more people and companies were as attentive and kind as all the people I’ve had the pleasure of speaking with at Schrafts.

10/10

City and State

10/10

City and State Montgomery

very pleased with the ease of service - the only hiccup for me was that I needed to connect Progyny with my clinic to make sure all was approved and ready to use - I didn't know that I had to be the one to reach out to make that happen. They also spelled my name incorrectly when I first signed up - but, otherwise, good experience. The drug direction is very organized, too.

10/10

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Every single person we talked to at Schraft’s was incredibly helpful and so knowledgeable. They really mean it when they say they are there to help take some of the stress away when dealing with fertility issues. Ordering is easy and they pack everything so well, it really is impressive. I would recommend them to everyone who needs any sort of fertility medication.

10/10

City and State North Carolina

I was nervous because the script was called in late morning on a Saturday before a Holiday (Easter). It was no problem though, I was able to pick it up and have it for my first administration on Saturday night. Thanks so much!

10/10

City and State Annandale, NJ

I cannot say more about how professional each and every person is at Schrafts 2. They really go out of their way to ensure you understand your medication as well as work with your insurance to make sure things go smoothly. Thank you!

10/10

City and State Toms River NJ

Getting insurance approval for medication and getting that processed by ProgynyRx took almost a week and was frustrating, but the rest of the interactions with the care team and promptness of response has been excellent.

8.8/10

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I cannot swallow pills, so in my initial conversation I asked to not be sent any of the pills my doctor ordered. I asked to only be sent the shots, but the pills were also sent. The staff was extremely prompt, polite, and helpful every time I called.

9/10

City and State Columbus

10/10

City and State Riverdale, Nj

Only problem I have had is with not receiving emails regarding my meds being sent.

10/10

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10/10

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10/10

City and State

Great experience every time for everything!! Keep up the great work!!

10/10

City and State Slidell, LA

I appreciate the correction.

10/10

City and State Grandview Mo

10/10

City and State Neola

10/10

City and State West New York

Horrible experience

1/10

City and State Grandview,Mo

One of my Meds was not delivered due to an error somewhere and you guys delivered it to me the same day by your delivery man, somewhat out of the way. It was a very stressful time for me and your kindness made a world of difference. I will be recommending your services to others. Thank you

9.7/10

City and State Old Bridge

10/10

City and State Santa Maria, Ca

10/10

City and State Raleigh, NC

10/10

City and State Denville, nj

Very happy with my experience!! Loved the breakdown, chart and instructions that were in my medications box!!

10/10

City and State Earleville, MD

I am blown away by how professional and sincere the staff was.
I’ve gone through this process before and used another service and never have I had such amazing customer service especially during such a stressful process. Thank you

10/10

City and State Florida

10/10

City and State

I've been very impressed with all of the staff that I've worked with...which has been at least five people. Each has been knowledgeable about the process I'm going through with my IVF, and have been able to answer questions for me and take some of the stress away. I really appreciate everyone's help!

10/10

City and State Apex, NC

Very helpful service staff, a wow of a pharmacy!

10/10

City and State High Bridge, NJ

10/10

City and State

Just great! Service has been spectacular, people are so kind and helpful. Each person I have spoken with really made me feel like they truly care about what I am going through and wanted to help me make it as smooth a process as possible. For all of this I am truly grateful.

10/10

City and State Somerset

Everyone is always friendly and helpful!

10/10

City and State West Caldwell, NJ

10/10

City and State Hackensack, NJ

Very organized, helpful, and informational. Really appreciated the print outs and options to discuss prescriptions more detailed if needed. Had a small hiccup with a delivery of medicine but that was due to misunderstanding from Fedex. Also, prefer female customer service reps when related to specific/personal questions related to IVF.

10/10

City and State Jersey City NJ

10/10