Customer Feedback

Rating Entries

10/10

10/10

10/10

Thanks so much!

9.9/10

North Plainfield, Nj

Thanks so much!

9.9/10

North Plainfield, Nj

Great service!

10/10

New Jersey

Great service!

10/10

New Jersey

Lauren was great...explained everything and didn't mind repeating things.

10/10

hamilton, nj

Lauren was great...explained everything and didn't mind repeating things.

10/10

hamilton, nj

One of the medications was supposed to be refrigerated. By the time it got to me, it was no longer cold. It was sent from a pharmacy that Schraft's works with. I was disappointed with the way it was packaged and delivered. I might need to reorder it now.

9.6/10

Palo Alto, CA

One of the medications was supposed to be refrigerated. By the time it got to me, it was no longer cold. It was sent from a pharmacy that Schraft's works with. I was disappointed with the way it was packaged and delivered. I might need to reorder it now.

9.6/10

Palo Alto, CA

No complains, everything went smoothly and staff was helpful when I had questions.

10/10

Broken Arrow, OK

No complains, everything went smoothly and staff was helpful when I had questions.

10/10

Broken Arrow, OK

10/10

Mine Hill

10/10

Mine Hill

10/10

Summit

10/10

Summit

Awesome customer service!

10/10

Pembroke Pines, FL

Awesome customer service!

10/10

Pembroke Pines, FL

Everyone I have spoken with has been extremely nice and helpful. I have always received my medication in a timely manner and it has always been a pleasant experience. Thank you.

10/10

Chester, New Jersey

Everyone I have spoken with has been extremely nice and helpful. I have always received my medication in a timely manner and it has always been a pleasant experience. Thank you.

10/10

Chester, New Jersey

10/10

Toms River NJ

10/10

Toms River NJ

10/10

10/10

Easy and efficient

10/10

North Bergen, NJ

Easy and efficient

10/10

North Bergen, NJ

Very helpful and quick response.

10/10

Pompton Lakes, NJ

Very helpful and quick response.

10/10

Pompton Lakes, NJ

It’s a great experience for an international patient. Maya was very considerate, responsible and professional!

10/10

New York, NY

It’s a great experience for an international patient. Maya was very considerate, responsible and professional!

10/10

New York, NY

10/10

Covington

10/10

Covington

This is my first time with fertility treatments and I appreciated how well everything was labeled regarding refrigeration as well as how thoroughly everything was explained during the open the box call.

10/10

Clifton, NJ

This is my first time with fertility treatments and I appreciated how well everything was labeled regarding refrigeration as well as how thoroughly everything was explained during the open the box call.

10/10

Clifton, NJ

10/10

Morristown NJ

10/10

Morristown NJ

I would love to praise the staff at Schraft's but there is no instructions for the rating system above. And I don't want to assume 10 is the best...staff is awesome...very accommodating and professional.

10/10

North Plainfield NJ

I would love to praise the staff at Schraft's but there is no instructions for the rating system above. And I don't want to assume 10 is the best...staff is awesome...very accommodating and professional.

10/10

North Plainfield NJ

10/10

AVELLA

10/10

AVELLA

10/10

Blairstown nj

10/10

Blairstown nj

10/10

stirling, nj

10/10

stirling, nj

9.7/10

JERSEY CITY

9.7/10

JERSEY CITY

I had two medications that were unavailable through Schrafts 2.0 and they were moved to another pharmacy, but I was not told if it is a participating pharmacy for my insurance and that insurance has not been as easy to work with.

8.9/10

Woodland Park, NJ

I had two medications that were unavailable through Schrafts 2.0 and they were moved to another pharmacy, but I was not told if it is a participating pharmacy for my insurance and that insurance has not been as easy to work with.

8.9/10

Woodland Park, NJ

Everyone was very nice and answered all my questions I like places like these!

10/10

Las Vegas

Everyone was very nice and answered all my questions I like places like these!

10/10

Las Vegas

10/10

10/10

The shipping label didn’t have my condo number, only my building number, so the delivery guy had to call me to ensure it was delivered to the correct front door.

9.9/10

Vernon, NJ

The shipping label didn’t have my condo number, only my building number, so the delivery guy had to call me to ensure it was delivered to the correct front door.

9.9/10

Vernon, NJ

Wonderful!

10/10

GULF SHORES, AL

Wonderful!

10/10

GULF SHORES, AL

Gave the medications a 9 because several of my alcohol swabs that were in the sealed package were completely dry.

9.9/10

Miami Beach, FL

Gave the medications a 9 because several of my alcohol swabs that were in the sealed package were completely dry.

9.9/10

Miami Beach, FL

I placed an order last week and updated my address. My medications were sent to my OLD address! After I gave my new address to whoever I spoke to. Luckily I was able to track the medications down but it was a stressful situation.

9.3/10

Santa Maria CA

I placed an order last week and updated my address. My medications were sent to my OLD address! After I gave my new address to whoever I spoke to. Luckily I was able to track the medications down but it was a stressful situation.

9.3/10

Santa Maria CA

Your staff was INCREDIBLY helpful, even late at night. It made a huge difference for me. Thank you. I can't say enough about the customer service and the responsiveness. I would highly recommend your pharmacy.

10/10

Victor, ID

Your staff was INCREDIBLY helpful, even late at night. It made a huge difference for me. Thank you. I can't say enough about the customer service and the responsiveness. I would highly recommend your pharmacy.

10/10

Victor, ID

Thank you!

10/10

Dallas, Texas

Thank you!

10/10

Dallas, Texas

10/10

10/10

Very helpful and kind staff.

10/10

New York

Very helpful and kind staff.

10/10

New York

10/10

10/10

9.9/10

Belleville

9.9/10

Belleville

Schrafts is phenomenal!!!

10/10

Belleville New Jersey

Schrafts is phenomenal!!!

10/10

Belleville New Jersey

WONDERFUL to work with.

10/10

Allendale, NJ

WONDERFUL to work with.

10/10

Allendale, NJ

The best experience with a pharmacy thus far.

10/10

Brick NJ

The best experience with a pharmacy thus far.

10/10

Brick NJ

Third time using Schrafts and I have had a wonderful experience each time. All of the staff is very friendly, helpful and understanding!

10/10

Princeton Junction, NJ

Third time using Schrafts and I have had a wonderful experience each time. All of the staff is very friendly, helpful and understanding!

10/10

Princeton Junction, NJ

10/10

Santa Maria, Ca

10/10

Santa Maria, Ca

10/10

Hamilton NJ

10/10

Hamilton NJ

10/10

10/10

10/10

10/10

10/10

10/10

10/10

VICTORIA ks

10/10

VICTORIA ks

10/10

Flanders, NJ

10/10

Flanders, NJ

10/10

10/10

Shady was awesome and young lady at front desk was very helpful. Plus Maya the coordinator who help me get appointment to pick up meds was GREAT!! I thank all three of them. Plus the staff who help set up my Meds including Drs.

10/10

Irvington NJ

Shady was awesome and young lady at front desk was very helpful. Plus Maya the coordinator who help me get appointment to pick up meds was GREAT!! I thank all three of them. Plus the staff who help set up my Meds including Drs.

10/10

Irvington NJ

10/10

Blairstown new jersey

10/10

Blairstown new jersey

The only entity I dealt with in this process (including Aetna and RMA) that was easy to work with.

10/10

New Jersey

The only entity I dealt with in this process (including Aetna and RMA) that was easy to work with.

10/10

New Jersey

10/10

Gillette

10/10

Gillette

Fast excellent service!

10/10

Houston Tx

Fast excellent service!

10/10

Houston Tx

Every person I speak to is kind and very helpful. I always have such a great experience when I need refills or questions about anything. This makes this hard journey a little easier. So thank you!

10/10

High Bridge, NJ

Every person I speak to is kind and very helpful. I always have such a great experience when I need refills or questions about anything. This makes this hard journey a little easier. So thank you!

10/10

High Bridge, NJ

10/10

10/10

10/10

Chesapeake

10/10

Chesapeake

10/10

Tenafly, NJ

10/10

Tenafly, NJ

Excellent service like always.

10/10

CA

Excellent service like always.

10/10

CA

10/10

10/10

10/10

10/10

Everyone I’ve spoken to at Schraft’s have been so engaging, and makes me feel so comfortable during such crazy time! I’m very grateful for them! Thank you!!

10/10

Bossier City, LA

Everyone I’ve spoken to at Schraft’s have been so engaging, and makes me feel so comfortable during such crazy time! I’m very grateful for them! Thank you!!

10/10

Bossier City, LA

10/10

Port Monmouth

10/10

Port Monmouth

10/10

New Brunswick NJ

10/10

New Brunswick NJ

I has been a pleasure to work with you all. You are such a wonderful team of very professional staff. Thanks so very much !!! Best wishes to all.

10/10

Madison NJ

I has been a pleasure to work with you all. You are such a wonderful team of very professional staff. Thanks so very much !!! Best wishes to all.

10/10

Madison NJ

Excellent service.

10/10

Manville, NJ

Excellent service.

10/10

Manville, NJ

Calling Schrafts is always such a great experience. They are always so nice and able to work around my schedule. Thank you!

10/10

NY NY

Calling Schrafts is always such a great experience. They are always so nice and able to work around my schedule. Thank you!

10/10

NY NY

8.9/10

8.9/10

The overall experience was good. My only complaint is the time I was on the phone. I couldn’t understand why it was taking so long. I had to call twice for different reasons (nothing to do with your staff) but each call was no less than 17 minutes. That’s insane. Maybe I could understand the first time I called due getting everything set up but the second time, everything was ready to process so why in the world did it take so long? Anyways, my medicine arrived timely and I’m thankful for that.

8.9/10

Semmes, AL

The overall experience was good. My only complaint is the time I was on the phone. I couldn’t understand why it was taking so long. I had to call twice for different reasons (nothing to do with your staff) but each call was no less than 17 minutes. That’s insane. Maybe I could understand the first time I called due getting everything set up but the second time, everything was ready to process so why in the world did it take so long? Anyways, my medicine arrived timely and I’m thankful for that.

8.9/10

Semmes, AL

10/10

10/10

Very good customer service

10/10

New brunswick New jersey

Very good customer service

10/10

New brunswick New jersey

10/10

Roselle NJ

10/10

Roselle NJ

9.7/10

9.7/10

10/10

Camarillo, CA

10/10

Camarillo, CA

10/10

OAKLAND

10/10

OAKLAND

Very easy to use great customer service

10/10

New Milford

Very easy to use great customer service

10/10

New Milford

10/10

Parsippany, NJ

10/10

Parsippany, NJ

5.3/10

5.3/10

10/10

Portsmouth, NH

10/10

Portsmouth, NH

Everyone I spoke with was amazing! I couldn’t have asked for better care as a patient. I would absolutely recommend them to anyone undergoing IVF

10/10

Dillsboro, Indiana

Everyone I spoke with was amazing! I couldn’t have asked for better care as a patient. I would absolutely recommend them to anyone undergoing IVF

10/10

Dillsboro, Indiana

Always super helpful!

10/10

Always super helpful!

10/10

10/10

10/10

Just want to thank Andy for all his help. What could have been a stressful and frustrating experience with my insurance company, turned into a much easier process due to his care, mannerism, and kindness. I am beyond thankful for his help. I actually got off the phone today after speaking with him telling a colleague how nice it is to speak with people who are kind and helpful. Thank you Andy!

9.7/10

Demarest, NJ

Just want to thank Andy for all his help. What could have been a stressful and frustrating experience with my insurance company, turned into a much easier process due to his care, mannerism, and kindness. I am beyond thankful for his help. I actually got off the phone today after speaking with him telling a colleague how nice it is to speak with people who are kind and helpful. Thank you Andy!

9.7/10

Demarest, NJ

Your staff is WONDERFUL

10/10

Allendale, NJ

Your staff is WONDERFUL

10/10

Allendale, NJ

10/10

Berkeley Heights, NJ

10/10

Berkeley Heights, NJ

10/10

Kearny, NJ

10/10

Kearny, NJ

My experience with Schraft's was wonderful. The staff was so incredibly helpful, understanding, knowledgeable and supportive. They made the process simple and were very reassuring along the way. I would definitely refer others to Shraft's.

10/10

Haddon Heights

My experience with Schraft's was wonderful. The staff was so incredibly helpful, understanding, knowledgeable and supportive. They made the process simple and were very reassuring along the way. I would definitely refer others to Shraft's.

10/10

Haddon Heights

10/10

Harrison,NJ

10/10

Harrison,NJ

10/10

Bridgewater

10/10

Bridgewater

10/10

Westbrookville NY

10/10

Westbrookville NY

10/10

Neptune, NJ

10/10

Neptune, NJ

Wonderful experience for the third time!

10/10

New Jersey

Wonderful experience for the third time!

10/10

New Jersey

10/10

Mine Hill, NJ

10/10

Mine Hill, NJ

The communication is better than my local pharmacy

10/10

Milwaukee, WI

The communication is better than my local pharmacy

10/10

Milwaukee, WI

Overall a great experience. Thanks!

10/10

Arroyo Grande California

Overall a great experience. Thanks!

10/10

Arroyo Grande California

10/10

Brimfield, IL

10/10

Brimfield, IL

Great service!

10/10

Deltona, Florida

Great service!

10/10

Deltona, Florida

10/10

Dallas, TX

10/10

Dallas, TX

The Follistim was placed in a bag that looked like an ice pack. I would suggest adding a notice on the Follistim pen box to indicate that the Follistim vials are inside the bag to remind first time patients that the vials need to be taken out of the bag and placed in the fridge. Otherwise, I could see someone placing the pen inside the fridge and throwing away the cold bag.

9.7/10

Scottsdale

The Follistim was placed in a bag that looked like an ice pack. I would suggest adding a notice on the Follistim pen box to indicate that the Follistim vials are inside the bag to remind first time patients that the vials need to be taken out of the bag and placed in the fridge. Otherwise, I could see someone placing the pen inside the fridge and throwing away the cold bag.

9.7/10

Scottsdale

10/10

10/10

I have great experiment with it. but the website was confuse me for a while at the beginning.

9.6/10

Madison Heights

I have great experiment with it. but the website was confuse me for a while at the beginning.

9.6/10

Madison Heights

10/10

10/10

10/10

10/10

I've used Schraft's twice and have been happy with my experience both times. My only complaint this time was that one of my medications wasn't in stock, and there was concern that it wouldn't be back in stock before I needed it. Thankfully, it did come back in stock and I received my medications in plenty of time.

9.6/10

Arroyo Grande, CA

I've used Schraft's twice and have been happy with my experience both times. My only complaint this time was that one of my medications wasn't in stock, and there was concern that it wouldn't be back in stock before I needed it. Thankfully, it did come back in stock and I received my medications in plenty of time.

9.6/10

Arroyo Grande, CA

Overall experience was great. Thank you.

10/10

Dallas

Overall experience was great. Thank you.

10/10

Dallas

You guys were a breeze to work with compared to one of the other pharmacies I’ve been struggling with for over a month. You guys helped me and solved my issues in less than 2 days from start to finish. THANK YOU!

10/10

Atwater, CA

You guys were a breeze to work with compared to one of the other pharmacies I’ve been struggling with for over a month. You guys helped me and solved my issues in less than 2 days from start to finish. THANK YOU!

10/10

Atwater, CA

10/10

Fort Myers, Fl

10/10

Fort Myers, Fl

Very helpful and professional!

10/10

Ringoes, NJ

Very helpful and professional!

10/10

Ringoes, NJ

10/10

CONCORD, MA

10/10

CONCORD, MA

Everyone that I spoke to was beyond helpful. It was a great experience dealing with Schraft's.

10/10

Tinton Falls, New Jersey

Everyone that I spoke to was beyond helpful. It was a great experience dealing with Schraft's.

10/10

Tinton Falls, New Jersey

Everyone that I spoke to was beyond helpful. It was a great experience dealing with Schraft's.

10/10

Tinton Falls, New Jersey

Everyone that I spoke to was beyond helpful. It was a great experience dealing with Schraft's.

10/10

Tinton Falls, New Jersey

10/10

10/10

10/10

10/10

10/10

Camarillo, CA

10/10

Camarillo, CA

The staff is very friendly and the service is excellent.

10/10

North Brunswick, NJ

The staff is very friendly and the service is excellent.

10/10

North Brunswick, NJ

10/10

10/10

I had scheduled an appt. and the appt was not kept by the company/rep. Then they called me at an inconvenient time while I was at work and felt forced to take the appt at that due to fear that the company would do a “no show or no call” again.

1.9/10

Selma, CA

I had scheduled an appt. and the appt was not kept by the company/rep. Then they called me at an inconvenient time while I was at work and felt forced to take the appt at that due to fear that the company would do a “no show or no call” again.

1.9/10

Selma, CA

The only thing missing from my box was alcohol swabs and bandaids. These were both included a few years ago when I received my box. I don't know if the rules changed and Schraft's no longer includes alcohol swabs/bandaids, or if who prepared the meds forgot to put them in.

10/10

Fairfield

The only thing missing from my box was alcohol swabs and bandaids. These were both included a few years ago when I received my box. I don't know if the rules changed and Schraft's no longer includes alcohol swabs/bandaids, or if who prepared the meds forgot to put them in.

10/10

Fairfield

9.6/10

Neptune, NJ

9.6/10

Neptune, NJ

10/10

Florham Park, NJ

10/10

Florham Park, NJ

10/10

Woodbridge NJ

10/10

Woodbridge NJ

10/10

10/10

10/10

10/10

10/10

Winnebago, IL

10/10

Winnebago, IL

I am still waiting on my ovidrel no one has called with any updates

8/10

UNION

I am still waiting on my ovidrel no one has called with any updates

8/10

UNION

Professional and caring staff!

10/10

Summit NJ

Professional and caring staff!

10/10

Summit NJ

10/10

10/10

The staff is amazing!!

10/10

Clinton

The staff is amazing!!

10/10

Clinton

Nurse Marissa was very punctual for our phone call. She was very friendly, professional, informative.

10/10

Bakersfield, Ca

Nurse Marissa was very punctual for our phone call. She was very friendly, professional, informative.

10/10

Bakersfield, Ca

My box was missing metformin and I didn’t realize it until my doctor asked about all meds that came in the box.

3.7/10

Naples, Florida

My box was missing metformin and I didn’t realize it until my doctor asked about all meds that came in the box.

3.7/10

Naples, Florida

10/10

10/10

They were fantastic

10/10

Monmouth beach nj

They were fantastic

10/10

Monmouth beach nj

10/10

New York, NY

10/10

New York, NY

Medication was delivered on time and quickly

10/10

Clinton NJ

Medication was delivered on time and quickly

10/10

Clinton NJ

They even recommended Reunite so I could get an income based discount! That is service!

10/10

Shrewsbury, NJ

They even recommended Reunite so I could get an income based discount! That is service!

10/10

Shrewsbury, NJ

10/10

Bloomfield (New Jersey)

10/10

Bloomfield (New Jersey)

I have used Schrafts for medicines for a retrieval and a transfer cycle. Everyone at Schrafts with whom I interacted was extremely professional and helpful, and the open box calls were great. They take you through instructions quickly but are very gracious in answering questions. Customer service is excellent. The only issue I had was during the retrieval cycle. I had to order extra of one of my medications (I believe it was the Ganirelix syringe). The extra two syringes arrived and one of them did not look right (filled with bubbles or something in the medicine area, and looked different from the other Ganirelix syringes). Luckily I wound up only needing one extra, not two, so I didn’t need to use that one. It would also be helpful if they tell you up front the Ganirelix supply may run out even for one cycle and to monitor that closely and call in advance. Also it would be helpful if the pharmacy were open later for order processing.

9.4/10

Cliffside Park, NJ

I have used Schrafts for medicines for a retrieval and a transfer cycle. Everyone at Schrafts with whom I interacted was extremely professional and helpful, and the open box calls were great. They take you through instructions quickly but are very gracious in answering questions. Customer service is excellent. The only issue I had was during the retrieval cycle. I had to order extra of one of my medications (I believe it was the Ganirelix syringe). The extra two syringes arrived and one of them did not look right (filled with bubbles or something in the medicine area, and looked different from the other Ganirelix syringes). Luckily I wound up only needing one extra, not two, so I didn’t need to use that one. It would also be helpful if they tell you up front the Ganirelix supply may run out even for one cycle and to monitor that closely and call in advance. Also it would be helpful if the pharmacy were open later for order processing.

9.4/10

Cliffside Park, NJ

10/10

Cincinnati oh

10/10

Cincinnati oh

10/10

New Brunswick nj

10/10

New Brunswick nj

Going through IVF and infertility takes a toll on you emotionally and when something goes wrong, it feels like the whole world is against you. On September 18, 2019 I was having a meltdown when I realized that I was supposed to inject myself that evening only to find out at 10:30PM!!! that I did not have the medicine. When I called your office and spoke with Josie, her reassuring voice calmed me down. I could tell she was not in the office, but that did not stop her from trying to help me. Truthfully, there was nothing she could do to get me the medication, but knowing she really cared really made me feel good. The next morning, Heather called bright and early at 8AM to advise me that she was already working on getting my medication as Josie left a message. She went out of her way to obtain the necessary authorizations from the insurance company and even got an override for me. I could not believe when she said her colleague would meet me half way after work in New Jersey to give me the medication as she knew I needed to inject. So, I met Cheryl that evening in NJ, she gave me a big ole' hug along with my medication. I have never been so grateful or appreciative of any staff members like I am to Josie, Heather and Cheryl. Their level of commitment to customers should be an example to all others on how to provide exemplary customer service. I hope someone recognizes their hard work!

10/10

Nanuet, NY

Going through IVF and infertility takes a toll on you emotionally and when something goes wrong, it feels like the whole world is against you. On September 18, 2019 I was having a meltdown when I realized that I was supposed to inject myself that evening only to find out at 10:30PM!!! that I did not have the medicine. When I called your office and spoke with Josie, her reassuring voice calmed me down. I could tell she was not in the office, but that did not stop her from trying to help me. Truthfully, there was nothing she could do to get me the medication, but knowing she really cared really made me feel good. The next morning, Heather called bright and early at 8AM to advise me that she was already working on getting my medication as Josie left a message. She went out of her way to obtain the necessary authorizations from the insurance company and even got an override for me. I could not believe when she said her colleague would meet me half way after work in New Jersey to give me the medication as she knew I needed to inject. So, I met Cheryl that evening in NJ, she gave me a big ole' hug along with my medication. I have never been so grateful or appreciative of any staff members like I am to Josie, Heather and Cheryl. Their level of commitment to customers should be an example to all others on how to provide exemplary customer service. I hope someone recognizes their hard work!

10/10

Nanuet, NY

Wonderful experience every time I speak with the reps.

10/10

Trenton, NJ

Wonderful experience every time I speak with the reps.

10/10

Trenton, NJ

10/10

Santa Maria, CA

10/10

Santa Maria, CA

10/10

Santa Maria, CA

10/10

Santa Maria, CA

10/10

atlantic highlands New jersey

10/10

atlantic highlands New jersey

Everyone I’ve spoken to has been professional, caring, and understanding.

10/10

Sicklerville NJ

Everyone I’ve spoken to has been professional, caring, and understanding.

10/10

Sicklerville NJ

Very good experience using Schrafts! 2.0

10/10

Lakewood NJ

Very good experience using Schrafts! 2.0

10/10

Lakewood NJ

Quick pick-up, questions answered, courteous service! 🙂

10/10

CLIFTON

Quick pick-up, questions answered, courteous service! 🙂

10/10

CLIFTON

Quick pick-up, questions answered, courteous service! 🙂

10/10

CLIFTON

Quick pick-up, questions answered, courteous service! 🙂

10/10

CLIFTON

10/10

Tinton Falls, NJ

10/10

Tinton Falls, NJ

10/10

Roselle Park NJ

10/10

Roselle Park NJ

Absolutely wonderful experience! I have dealt with a lot of different insurance, health, and pharmacy services and Schrafts was top notch. No complaints at all. Everyone I spoke to was extremely helpful.

10/10

Old bridge NJ

Absolutely wonderful experience! I have dealt with a lot of different insurance, health, and pharmacy services and Schrafts was top notch. No complaints at all. Everyone I spoke to was extremely helpful.

10/10

Old bridge NJ

Amazing service always

10/10

New Jersey

Amazing service always

10/10

New Jersey

Amazing service always

10/10

New Jersey

Amazing service always

10/10

New Jersey

Thank you so much for your service

10/10

Union City, NJ

Thank you so much for your service

10/10

Union City, NJ

Overall great experience, however a critical issue occurred where my Follistim Pen was not delivered nor on list of medications. This was recognized at the scheduled time of first dose of meds. I’m not sure if this mistake was at the level of the ordering provider or the pharmacy. However Ali was wonderful in helping us find a temporary solution to the problem and meds were given on time. Not all clients would be as calm and understanding. So I’m hoping such issues do not arise for others. Again, otherwise, my experience has been good. Very easy to reach out for assistance and all questions/concerns addressed.

9.3/10

Hightstown nj

Overall great experience, however a critical issue occurred where my Follistim Pen was not delivered nor on list of medications. This was recognized at the scheduled time of first dose of meds. I’m not sure if this mistake was at the level of the ordering provider or the pharmacy. However Ali was wonderful in helping us find a temporary solution to the problem and meds were given on time. Not all clients would be as calm and understanding. So I’m hoping such issues do not arise for others. Again, otherwise, my experience has been good. Very easy to reach out for assistance and all questions/concerns addressed.

9.3/10

Hightstown nj

Marisa and Jen have been so helpful.
If it wasn’t for Marisa, going through each medications with me, I would be in lot of trouble and panic. She was super helpful and I couldn’t have successfully completed this without her assistance.

10/10

Tampa, FL

Marisa and Jen have been so helpful.
If it wasn’t for Marisa, going through each medications with me, I would be in lot of trouble and panic. She was super helpful and I couldn’t have successfully completed this without her assistance.

10/10

Tampa, FL

Awesome service!

10/10

Miami and Florida

Awesome service!

10/10

Miami and Florida

The staff was absolutely fantastic, and when the medications were late to our door, they seemed to move heaven and earth to find out what happened. Their shippers excuse was, "the box wasn't labeled correctly, so we didn't hurry." The staff understand what their patients are going through, and are the most professional I have ever dealt with.

8.3/10

Pittsburgh PA

The staff was absolutely fantastic, and when the medications were late to our door, they seemed to move heaven and earth to find out what happened. Their shippers excuse was, "the box wasn't labeled correctly, so we didn't hurry." The staff understand what their patients are going through, and are the most professional I have ever dealt with.

8.3/10

Pittsburgh PA

One of your staff very helpfully pointed out that I did not need to order all Follistim (~$750) at one time, but could order as needed based on my personal need. This was very much appreciated. I would have liked to know the same was true for all applicable meds (eg Ganirelix) as well as for the FET meds that are only needed if positive pregnancy is achieved. This would save a lot of money for people with poor IVF results like I had, which was stressful enough without wasting hundreds of dollars on unneeded medication.

10/10

Flemington, NJ

One of your staff very helpfully pointed out that I did not need to order all Follistim (~$750) at one time, but could order as needed based on my personal need. This was very much appreciated. I would have liked to know the same was true for all applicable meds (eg Ganirelix) as well as for the FET meds that are only needed if positive pregnancy is achieved. This would save a lot of money for people with poor IVF results like I had, which was stressful enough without wasting hundreds of dollars on unneeded medication.

10/10

Flemington, NJ

10/10

10/10

The “open the box” was extremely helpful! They were able to complete it an hour after I called and requested it.

10/10

Oxford, NJ

The “open the box” was extremely helpful! They were able to complete it an hour after I called and requested it.

10/10

Oxford, NJ

Exellent service as always.

10/10

Ca

Exellent service as always.

10/10

Ca

10/10

10/10

10/10

10/10

It was a pleasure.

10/10

Norwood, NJ

It was a pleasure.

10/10

Norwood, NJ

Delivery was scheduled for Thursday but on Wednesday, I got a text saying my package was coming but nothing did. Had to call to confirm delivery was on Thursday. Could be improved.

10/10

Florham Park

Delivery was scheduled for Thursday but on Wednesday, I got a text saying my package was coming but nothing did. Had to call to confirm delivery was on Thursday. Could be improved.

10/10

Florham Park

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

This is my 3rd pharmacy for fertility medicine and by far the best one I have dealt with.

10/10

Harwood, TX

10/10

10/10

Fast and prompt. 🙂

10/10

Fast and prompt. 🙂

10/10

Everyone is always so friendly and answers any questions I have. I get my medicine very quick and in a timely manner

10/10

East Hanover nj

Everyone is always so friendly and answers any questions I have. I get my medicine very quick and in a timely manner

10/10

East Hanover nj

8/10

8/10

I feel much more confident about administering my medication after my phone call. Thank you!

10/10

Randolph, NJ

I feel much more confident about administering my medication after my phone call. Thank you!

10/10

Randolph, NJ

friendly and helpful staff during a very complicated medical process for me. A breath of fresh air compared to other pharmacies i have dealt with.

10/10

Davenport, Iowa

friendly and helpful staff during a very complicated medical process for me. A breath of fresh air compared to other pharmacies i have dealt with.

10/10

Davenport, Iowa

Fabulous service, quick delivery!

10/10

Tucson, AZ

Fabulous service, quick delivery!

10/10

Tucson, AZ

10/10

El Cerrito

10/10

El Cerrito

10/10

Independence

10/10

Independence

10/10

10/10

FAST AND EFFICIENT

10/10

STOCKTON, CA

FAST AND EFFICIENT

10/10

STOCKTON, CA

The staff as far as the ones I have spoken to or helped in my ordering process and questions. All have given me exceptional customer service and it’s highly appreciated.

10/10

New Jersey

The staff as far as the ones I have spoken to or helped in my ordering process and questions. All have given me exceptional customer service and it’s highly appreciated.

10/10

New Jersey

10/10

Randolph NJ

10/10

Randolph NJ

9/10

Cranford

9/10

Cranford

10/10

10/10

Everything has been wonderful

10/10

Texarkana Texas

Everything has been wonderful

10/10

Texarkana Texas

Staff was very polite, accommodating and understanding. For something that can be so emotion and stressful, they made it as easy as they could and expressed genuine empathy. Order was delivered on time and as expected. Thank you!

10/10

Urbandale

Staff was very polite, accommodating and understanding. For something that can be so emotion and stressful, they made it as easy as they could and expressed genuine empathy. Order was delivered on time and as expected. Thank you!

10/10

Urbandale

Thanks so much!

10/10

Madison NJ

Thanks so much!

10/10

Madison NJ

The staff at Schrafts 2.0 is AMAZING!

10/10

Clinton

The staff at Schrafts 2.0 is AMAZING!

10/10

Clinton

Great service.

10/10

Teaneck

Great service.

10/10

Teaneck

10/10

LAKEWOOD, NJ

10/10

LAKEWOOD, NJ

Awesome service. Love it

10/10

Seven Valleys PA

Awesome service. Love it

10/10

Seven Valleys PA

10/10

10/10

Had a great experience. It was easy, smooth and quick with the help of great staff.

10/10

Cedar Falls, Iowa

Had a great experience. It was easy, smooth and quick with the help of great staff.

10/10

Cedar Falls, Iowa

10/10

Independence

10/10

Independence

10/10

Lebanon

10/10

Lebanon

10/10

Canonsburg, PA

10/10

Canonsburg, PA

The staff was very helpful and professional. They went out of their way to make sure I received the medication on time, and answered my questions about taking the medication. Thanks!

10/10

Mount Prospect, IL

The staff was very helpful and professional. They went out of their way to make sure I received the medication on time, and answered my questions about taking the medication. Thanks!

10/10

Mount Prospect, IL

10/10

10/10

10/10

PARLIN