Customer Feedback

Rating Entries

10/10

Bethlehem PA

10/10

Bethlehem PA

10/10

East greenville pa

10/10

East greenville pa

10/10

10/10

10/10

Somerset

10/10

Somerset

Thank you, very smooth delivery and follow up.

10/10

East Brunswick, NJ

Thank you, very smooth delivery and follow up.

10/10

East Brunswick, NJ

10/10

Amite

10/10

Amite

This is my second time using Schraft's 2.0 and once again the staff is amazing! Jessica helped me with my prescriptions this time. She was polite, helpful, honest and professional. My prescriptions came on time and were accurate. This is a company with fantastic customer service with accurate shipping and handling.

10/10

Fresno, CA

This is my second time using Schraft's 2.0 and once again the staff is amazing! Jessica helped me with my prescriptions this time. She was polite, helpful, honest and professional. My prescriptions came on time and were accurate. This is a company with fantastic customer service with accurate shipping and handling.

10/10

Fresno, CA

Every person I've spoken with at Schrafts 2.0 has been so nice and helpful. They make the process easy, which is helpful when the whole process involved with infertility is not east.

10/10

Landing

Every person I've spoken with at Schrafts 2.0 has been so nice and helpful. They make the process easy, which is helpful when the whole process involved with infertility is not east.

10/10

Landing

10/10

Hoboken

10/10

Hoboken

Honestly, everyone at Schraft’s has been great. I had trouble with one of my medications and it was on off hours. I reached out to my doctor and was worried that I wouldn’t get a call back in time to take my trigger shot at the right time so I call Schraft’s. I was frantic but the nurse walked me through the whole shot and I took it only 8 minutes after the time I was supposed to and was able to stay on schedule. The people at Schraft’s have been amazing and I would highly recommend this pharmacy.

10/10

Montclair, NJ

Honestly, everyone at Schraft’s has been great. I had trouble with one of my medications and it was on off hours. I reached out to my doctor and was worried that I wouldn’t get a call back in time to take my trigger shot at the right time so I call Schraft’s. I was frantic but the nurse walked me through the whole shot and I took it only 8 minutes after the time I was supposed to and was able to stay on schedule. The people at Schraft’s have been amazing and I would highly recommend this pharmacy.

10/10

Montclair, NJ

10/10

MAPLEWOOD

10/10

MAPLEWOOD

Adding an online order/re-order option.

10/10

Ocala

Adding an online order/re-order option.

10/10

Ocala

10/10

Lyndhurst, NJ

10/10

Lyndhurst, NJ

Thank you for always getting my medications to me in a timely manner and helping to obtain my medications from other pharmacies as needed!

10/10

Somerville, NJ

Thank you for always getting my medications to me in a timely manner and helping to obtain my medications from other pharmacies as needed!

10/10

Somerville, NJ

10/10

10/10

It was a pleasure working with them

10/10

ORLANDO FL

It was a pleasure working with them

10/10

ORLANDO FL

10/10

Birmingham, Alabama

10/10

Birmingham, Alabama

10/10

10/10

10/10

10/10

10/10

Ponchatoula, LA

10/10

Ponchatoula, LA

Satisfied

10/10

Baton Rouge, La

Satisfied

10/10

Baton Rouge, La

The team is amazing! Thank you for getting my last minute prescription!

10/10

Bloomfield NJ

The team is amazing! Thank you for getting my last minute prescription!

10/10

Bloomfield NJ

The staff has continually gone above and beyond with every stage of my infertility treatments. They reach out past business hours to make sure I am comfortable taking my shots, and have met with me on several occasions to review the new medications. They follow up and ask simply how am I doing and that has made such a difference. This entire infertility process has been challenging, but working with Schraft's 2.0 has truly been the easiest, most enjoyable part of the entire experience.

10/10

Cedar Knolls, NJ

The staff has continually gone above and beyond with every stage of my infertility treatments. They reach out past business hours to make sure I am comfortable taking my shots, and have met with me on several occasions to review the new medications. They follow up and ask simply how am I doing and that has made such a difference. This entire infertility process has been challenging, but working with Schraft's 2.0 has truly been the easiest, most enjoyable part of the entire experience.

10/10

Cedar Knolls, NJ

The nurse who helped explain the medication and the steps on how to use medication was wonderful. Also, when I needed medication to my house on a sat , an employee drove it to my house. the staff was extremely helpful.

10/10

Dunellen nj

The nurse who helped explain the medication and the steps on how to use medication was wonderful. Also, when I needed medication to my house on a sat , an employee drove it to my house. the staff was extremely helpful.

10/10

Dunellen nj

We had an emergency trigger pick up on New Year’s Day and Debra opened up Cedar Knolls and took her time with us to explain the medication and how to use. Her assistance was superb, friendly, and I could tell she really cared about her work, and me. Thank you!!!

10/10

Midland park, NJ

We had an emergency trigger pick up on New Year’s Day and Debra opened up Cedar Knolls and took her time with us to explain the medication and how to use. Her assistance was superb, friendly, and I could tell she really cared about her work, and me. Thank you!!!

10/10

Midland park, NJ

Always the best to deal with thanks!

10/10

Gladstone NJ

Always the best to deal with thanks!

10/10

Gladstone NJ

10/10

10/10

Always great customer service!

10/10

Kearny, NJ

Always great customer service!

10/10

Kearny, NJ

As always, super professional, friendly, and fast!!

10/10

Albuquerque, NM

As always, super professional, friendly, and fast!!

10/10

Albuquerque, NM

Very happy with the service. Quick delivery.

10/10

Howell NJ

Very happy with the service. Quick delivery.

10/10

Howell NJ

Cannot way enough good things about this pharmacy! I have spoken to multiple people and not one of them treated me like a burden, like most other pharmacies I have called regarding my fertility meds. They are always kind and so helpful. Thank each and every one of you!!

10/10

Slidell, LA

Cannot way enough good things about this pharmacy! I have spoken to multiple people and not one of them treated me like a burden, like most other pharmacies I have called regarding my fertility meds. They are always kind and so helpful. Thank each and every one of you!!

10/10

Slidell, LA

10/10

Bush, LA

10/10

Bush, LA

10/10

Morris Plains, NJ

10/10

Morris Plains, NJ

As with all previous experiences always prompt professional and helpful.

10/10

As with all previous experiences always prompt professional and helpful.

10/10

10/10

Chester nj

10/10

Chester nj

10/10

NJ

10/10

NJ

10/10

10/10

10/10

Jersey City, NJ

10/10

Jersey City, NJ

I was scheduled to pick up my medication on Saturday. Another emergency prevented me from getting there at the scheduled time. When I called the pharmacy after they had closed for the day, they agreed to wait for me to get there. The staff are always so accommodating, pleasant and professional. It really makes all the difference!

10/10

I was scheduled to pick up my medication on Saturday. Another emergency prevented me from getting there at the scheduled time. When I called the pharmacy after they had closed for the day, they agreed to wait for me to get there. The staff are always so accommodating, pleasant and professional. It really makes all the difference!

10/10

Professional, courteous, understanding

10/10

Monroe Twp NJ

Professional, courteous, understanding

10/10

Monroe Twp NJ

My friend recommended your pharmacy (I was using Kings in Manhattan) and she was right in that your customer service was great and the courier of my meds was packaged well with all the supporting paperwork.

10/10

Bermuda

My friend recommended your pharmacy (I was using Kings in Manhattan) and she was right in that your customer service was great and the courier of my meds was packaged well with all the supporting paperwork.

10/10

Bermuda

10/10

10/10

10/10

Fort polk la

10/10

Fort polk la

10/10

Santa Maria, CA

10/10

Santa Maria, CA

Everyone at schrafts has been wonderful. They answer my questions and my medicine is always ready when I get there. Thank you for helping to make this process easier!

10/10

Bedminster, NJ

Everyone at schrafts has been wonderful. They answer my questions and my medicine is always ready when I get there. Thank you for helping to make this process easier!

10/10

Bedminster, NJ

Seems small but we asked form new guaze pads and bandaids etc as my medication was an injectable and we’re told we would get them with our medication and still did not

8.7/10

Sparta New Jersey

Seems small but we asked form new guaze pads and bandaids etc as my medication was an injectable and we’re told we would get them with our medication and still did not

8.7/10

Sparta New Jersey

10/10

NJ

10/10

NJ

The support you provide to help make this an easier process is wonderful!!

10/10

Gainesville, FL

The support you provide to help make this an easier process is wonderful!!

10/10

Gainesville, FL

Maya was very helpful!

10/10

Mountain Top, PA

Maya was very helpful!

10/10

Mountain Top, PA

10/10

NJ

10/10

NJ

10/10

10/10

Jossy was such a large help towards the end of getting my medication. My insurance company was causing so many issues and she was there to assist me. I loved that every time I called, the answers were consistent and everyone I talked to knew the medications. I told my nurse how great Schraft's was and hopefully they send more patients here. Great experience!

10/10

Miamisburg, Ohio

Jossy was such a large help towards the end of getting my medication. My insurance company was causing so many issues and she was there to assist me. I loved that every time I called, the answers were consistent and everyone I talked to knew the medications. I told my nurse how great Schraft's was and hopefully they send more patients here. Great experience!

10/10

Miamisburg, Ohio

I highly recommend this pharmacy! The ladies on the phone were always friendly and very helpful. If I forgot to call to complete my order they would call and remind me. I had a great experience.

10/10

Bakersfield CA

I highly recommend this pharmacy! The ladies on the phone were always friendly and very helpful. If I forgot to call to complete my order they would call and remind me. I had a great experience.

10/10

Bakersfield CA

10/10

10/10

10/10

south bound brook nj

10/10

south bound brook nj

I wrote in a previously email but have not heard back this is the second time one of my clomid pills were crushed. Not usually. They are $18 each and I can’t use two

9.6/10

High bridge NJ

I wrote in a previously email but have not heard back this is the second time one of my clomid pills were crushed. Not usually. They are $18 each and I can’t use two

9.6/10

High bridge NJ

10/10

Brick, NJ

10/10

Brick, NJ

Quick helpful staff,

10/10

PELL CITY

Quick helpful staff,

10/10

PELL CITY

10/10

Toms River, NJ

10/10

Toms River, NJ

Positive

10/10

Morristown, NJ

Positive

10/10

Morristown, NJ

Everything was great, except I was told I'd receive an email with a tracking number when my order shipped, which I never got. My order still arrived on time, but I wasn't sure it was on the way because I didn't get the email.

9.9/10

Alexandria, VA

Everything was great, except I was told I'd receive an email with a tracking number when my order shipped, which I never got. My order still arrived on time, but I wasn't sure it was on the way because I didn't get the email.

9.9/10

Alexandria, VA

10/10

10/10

Deborah was an angel. I couldn’t have asked for anyone better helping me when I needed it the most!

10/10

Cedar Knolls, NJ

Deborah was an angel. I couldn’t have asked for anyone better helping me when I needed it the most!

10/10

Cedar Knolls, NJ

Thank you!

10/10

Lincoln park, nj

Thank you!

10/10

Lincoln park, nj

10/10

Oakland NJ

10/10

Oakland NJ

10/10

Clark

10/10

Clark

10/10

New Orleans

10/10

New Orleans

Excellent!

10/10

Pittstown, NJ

Excellent!

10/10

Pittstown, NJ

All of your staff was delightful to work with.

10/10

Lenexa

All of your staff was delightful to work with.

10/10

Lenexa

Another excellent experience. Customer service is outstanding. The medications arrived promptly the next day.

10/10

Pace, Fl

Another excellent experience. Customer service is outstanding. The medications arrived promptly the next day.

10/10

Pace, Fl

The process of IVF and medications can be daunting and challenging, Schraft's was very helpful and supportive in the process of not only ordering the medications, but also understanding how to take the medications. All of the representatives were extremely friendly and helpful and I also appreciated the "open the box" service that assisted with explaining how to mix and take the medications.

10/10

Kansas

The process of IVF and medications can be daunting and challenging, Schraft's was very helpful and supportive in the process of not only ordering the medications, but also understanding how to take the medications. All of the representatives were extremely friendly and helpful and I also appreciated the "open the box" service that assisted with explaining how to mix and take the medications.

10/10

Kansas

Great professional service. I would highly recommend to anyone in need of a specialty pharmacy.

10/10

Jersey City, NJ

Great professional service. I would highly recommend to anyone in need of a specialty pharmacy.

10/10

Jersey City, NJ

9.4/10

Somerset

9.4/10

Somerset

Got the Lupron trigger solution from Encino pharmacy in CA - was supposed to be enough for 2 40 unit triggers but didn't seem to be quite enough, even though the vial said 80. I was careful to withdraw exactly 40 at night for the first trigger, but when I went to take the second one the next morning, I only got out about 32 units. There were a couple of tiny bubbles of liquids at the sides of the vial that I couldn't get up into the syringe - and even with those I can't imagine would have been a full 40.

Everything else was amazing! All the other medications were the perfect quantities and I was able to tell you what I needed over the phone. Staff worked to help me get the best possible pricing since my insurance doesn't cover the meds for me. Customer service was amazing and everyone was so friendly and nice and helpful!

Thank you!

9.6/10

Lakewood NJ

Got the Lupron trigger solution from Encino pharmacy in CA - was supposed to be enough for 2 40 unit triggers but didn't seem to be quite enough, even though the vial said 80. I was careful to withdraw exactly 40 at night for the first trigger, but when I went to take the second one the next morning, I only got out about 32 units. There were a couple of tiny bubbles of liquids at the sides of the vial that I couldn't get up into the syringe - and even with those I can't imagine would have been a full 40.

Everything else was amazing! All the other medications were the perfect quantities and I was able to tell you what I needed over the phone. Staff worked to help me get the best possible pricing since my insurance doesn't cover the meds for me. Customer service was amazing and everyone was so friendly and nice and helpful!

Thank you!

9.6/10

Lakewood NJ

10/10

NJ

10/10

NJ

Staff was very professional and medications were received on time before the Christmas rush.

10/10

Bermuda

Staff was very professional and medications were received on time before the Christmas rush.

10/10

Bermuda

10/10

Hamilton, NJ

10/10

Hamilton, NJ

Staff is always friendly, supportive and professional.

10/10

Orlando, FL

Staff is always friendly, supportive and professional.

10/10

Orlando, FL

Very professional and friendly thank you!!

10/10

Jersey city New Jersey

Very professional and friendly thank you!!

10/10

Jersey city New Jersey

The woman who helped set up my order was courteous and friendly. Delivery couldn’t have been easier. I was very grateful that this service was available.

10/10

Parsippany, NJ

The woman who helped set up my order was courteous and friendly. Delivery couldn’t have been easier. I was very grateful that this service was available.

10/10

Parsippany, NJ

10/10

10/10

Friendly and knowledgeable staff. Send medications promptly.

10/10

Califon NJ

Friendly and knowledgeable staff. Send medications promptly.

10/10

Califon NJ

10/10

Hamilton

10/10

Hamilton

10/10

10/10

She was amazing and patient

10/10

Lakewod NJ

She was amazing and patient

10/10

Lakewod NJ

Service is always top of the class. My order was slightly messed up and without missing a beat they fixed it and made sure it arrived and followed up to make sure I got it!! I trust schrfts to get my critical drugs here timely. Thank you!!

9.9/10

Piscataway nj

Service is always top of the class. My order was slightly messed up and without missing a beat they fixed it and made sure it arrived and followed up to make sure I got it!! I trust schrfts to get my critical drugs here timely. Thank you!!

9.9/10

Piscataway nj

9.1/10

Pleasant view

9.1/10

Pleasant view

10/10

Nj

10/10

Nj

Not happy at all

1/10

Lincoln park nj

Not happy at all

1/10

Lincoln park nj

10/10

10/10

10/10

Maywood NJ

10/10

Maywood NJ

10/10

NJ

10/10

NJ

10/10

NJ

10/10

NJ

10/10

Cheltenham md

10/10

Cheltenham md

10/10

Succasunna, NJ

10/10

Succasunna, NJ

I am very impressed how Heather Lonkert has taken care of us and she has gone above and beyond in making sure we have the medications we need.

10/10

Englewood, NJ

I am very impressed how Heather Lonkert has taken care of us and she has gone above and beyond in making sure we have the medications we need.

10/10

Englewood, NJ

My shipment was a day late but the staff did everything they could to make sure I received my medication that night from another pharmacy. Great company

9.1/10

Grand Bay, Alabama

My shipment was a day late but the staff did everything they could to make sure I received my medication that night from another pharmacy. Great company

9.1/10

Grand Bay, Alabama

I cannot thank the people at Schrafts enough! Everyone I dealt with were absolutely wonderful! The nurses are extremely helpful and caring! They truly made this process less stressful and manageable. Thank you so much!!

10/10

Pompton Plains, NJ

I cannot thank the people at Schrafts enough! Everyone I dealt with were absolutely wonderful! The nurses are extremely helpful and caring! They truly made this process less stressful and manageable. Thank you so much!!

10/10

Pompton Plains, NJ

9.6/10

9.6/10

10/10

West New York, NJ

10/10

West New York, NJ

I have always had very pleasant and helpful experiences with Schrafts.

10/10

Wayne, NJ

I have always had very pleasant and helpful experiences with Schrafts.

10/10

Wayne, NJ

Every phone call, message or direction is amazingly provided with such care and attention. I feel like they know me every time. They are accommodating and so encouraging through this process for me.

10/10

Pen Argyl, PA

Every phone call, message or direction is amazingly provided with such care and attention. I feel like they know me every time. They are accommodating and so encouraging through this process for me.

10/10

Pen Argyl, PA

The medication quantity that was ordered was not shipped correctly I only received half my dose. Then I had to pay for the rest of it and paid the overnight fee to have it next day to be called to be told the medication would be delayed in delivery.

3.6/10

Sanford Florida

The medication quantity that was ordered was not shipped correctly I only received half my dose. Then I had to pay for the rest of it and paid the overnight fee to have it next day to be called to be told the medication would be delayed in delivery.

3.6/10

Sanford Florida

Thank you!

10/10

Cranford NJ

Thank you!

10/10

Cranford NJ

10/10

Albuquerque, NM

10/10

Albuquerque, NM

10/10

Roseland

10/10

Roseland

10/10

Wall, NJ

10/10

Wall, NJ

10/10

Ogdensburg NJ

10/10

Ogdensburg NJ

My experience was wonderful! Maryanne explained everything so well .

10/10

Howell NJ

My experience was wonderful! Maryanne explained everything so well .

10/10

Howell NJ

10/10

10/10

Great service love this company

10/10

Saint Louis, MO

Great service love this company

10/10

Saint Louis, MO

Best service - most friendly and helpful people.

10/10

Brick nj

Best service - most friendly and helpful people.

10/10

Brick nj

As always, everything was perfect!

10/10

Medford, NJ

As always, everything was perfect!

10/10

Medford, NJ

9/10

9/10

Super easy from start to finish.

10/10

Denville

Super easy from start to finish.

10/10

Denville

Everyone I spoke with at Schraft’s was amazing! I really appreciated their customer service. I’m working with another pharmacy that pales in comparison! Thank you to all the ladies that assisted me, I truly enjoyed the process.

10/10

Fresno, CA

Everyone I spoke with at Schraft’s was amazing! I really appreciated their customer service. I’m working with another pharmacy that pales in comparison! Thank you to all the ladies that assisted me, I truly enjoyed the process.

10/10

Fresno, CA

10/10

10/10

10/10

San Luis Obispo

10/10

San Luis Obispo

My second experience with Schraft's 2.0 was MUCH better than my first, which I previously left feedback about. For my FET cycle, I received a prompt call from Schraft's, was able to set up delivery for the next week, and everything arrived as expected. Thank you.

10/10

My second experience with Schraft's 2.0 was MUCH better than my first, which I previously left feedback about. For my FET cycle, I received a prompt call from Schraft's, was able to set up delivery for the next week, and everything arrived as expected. Thank you.

10/10

Very good service. Delighted to use for future needs

10/10

Peapack

Very good service. Delighted to use for future needs

10/10

Peapack

9.1/10

9.1/10

10/10

Florham Park, NJ

10/10

Florham Park, NJ

10/10

Ada, Michigan

10/10

Ada, Michigan

I received hcg too early, they replaced it for free at the correct time I needed it. Very easy to work with despite the error, very understanding, apologetic, and no hassle about fixing the error.

9.9/10

East Greenville PA

I received hcg too early, they replaced it for free at the correct time I needed it. Very easy to work with despite the error, very understanding, apologetic, and no hassle about fixing the error.

9.9/10

East Greenville PA

Really appreciated the complimentary "open the box" nurse consultation service. Receiving all of those meds at once was a bit overwhelming and the nurse really helped me understand each item and how to self-administer.

10/10

Butler, NJ

Really appreciated the complimentary "open the box" nurse consultation service. Receiving all of those meds at once was a bit overwhelming and the nurse really helped me understand each item and how to self-administer.

10/10

Butler, NJ

10/10

Pompton lakes nj

10/10

Pompton lakes nj

I want to say that the service that Heather provided me was above and beyond. She knew I needed my meds the next day and due to the pending snow storm, she personally dropped it at my house. I want to thank you her.

9.7/10

Stirling NJ

I want to say that the service that Heather provided me was above and beyond. She knew I needed my meds the next day and due to the pending snow storm, she personally dropped it at my house. I want to thank you her.

9.7/10

Stirling NJ

10/10

10/10

Always very helpful! Another positive experience!

10/10

Kansas City, Mo

Always very helpful! Another positive experience!

10/10

Kansas City, Mo

10/10

10/10

10/10

10/10

Very professional and helpful!

10/10

Delray Beach, FL

Very professional and helpful!

10/10

Delray Beach, FL

10/10

Chester

10/10

Chester

Very helpful from start to finish. I also found your videoes on the website super helpful also. I would recommend Schraft’s to anyone.

10/10

Kearny NJ

Very helpful from start to finish. I also found your videoes on the website super helpful also. I would recommend Schraft’s to anyone.

10/10

Kearny NJ

10/10

10/10

I love you guys...thanks for removing one portion of the stress of infertility.

10/10

Gladstone Nj

I love you guys...thanks for removing one portion of the stress of infertility.

10/10

Gladstone Nj

10/10

Washington NJ

10/10

Washington NJ

Great with customer service

10/10

Summit NJ

Great with customer service

10/10

Summit NJ

10/10

East Orange, NJ

10/10

East Orange, NJ

10/10

10/10

8.9/10

Sayreville NJ

8.9/10

Sayreville NJ

Excellent customer service.

10/10

Monroe NJ

Excellent customer service.

10/10

Monroe NJ

I have been pleased each time I have ordered medication from Schraft’s!

10/10

Lawrenceville, NJ

I have been pleased each time I have ordered medication from Schraft’s!

10/10

Lawrenceville, NJ

My experience with this company has been by far the best experience I’ve ever had with any service. Every person on the phone has been caring and easy to talk to. The ease in which my questions were answered and difficult deliveries were taken care of was amazing. They also have gone above and beyond in my opinion to be friendly and down to earth so I did not feel as though I was speaking to customer service but a friendly face with all the answers. Very professional and I am an extremely happy customer. Happy holidays to you all!

10/10

Brick NJ

My experience with this company has been by far the best experience I’ve ever had with any service. Every person on the phone has been caring and easy to talk to. The ease in which my questions were answered and difficult deliveries were taken care of was amazing. They also have gone above and beyond in my opinion to be friendly and down to earth so I did not feel as though I was speaking to customer service but a friendly face with all the answers. Very professional and I am an extremely happy customer. Happy holidays to you all!

10/10

Brick NJ

I just didn’t need the 600mg vile after all but that’s more due to the nurse then the pharmacy but now know that if I need it again next month I just will only need a 300mg vile to make 900!

9.6/10

Gainesville, Florida

I just didn’t need the 600mg vile after all but that’s more due to the nurse then the pharmacy but now know that if I need it again next month I just will only need a 300mg vile to make 900!

9.6/10

Gainesville, Florida

10/10

Chester nj

10/10

Chester nj

Love the facility the staff is very knowledgeable, attentive, caring and professional.

10/10

Budd Lake NJ

Love the facility the staff is very knowledgeable, attentive, caring and professional.

10/10

Budd Lake NJ

9.7/10

Nutley NJ

9.7/10

Nutley NJ

10/10

Nipomo, CA

10/10

Nipomo, CA

9.3/10

9.3/10

10/10

manalapan, nj

10/10

manalapan, nj

Thank you all for making the ordering process so simple and stress free! The staff is amazing and so helpful!

10/10

West Caldwell, NJ

Thank you all for making the ordering process so simple and stress free! The staff is amazing and so helpful!

10/10

West Caldwell, NJ

Schraft's nurse was extremely helpful with the walkthrough of the medications. It is good to know what i will be dealing with (especially shots). Also, when I had some medications that were not covered by insurance, Schraft's people were helpful in transferring the prescription to a pharmacy where I can use a coupon (at huge discount). Overall, super responsive, professional, and helpful.

9.7/10

Lafayette, CO

Schraft's nurse was extremely helpful with the walkthrough of the medications. It is good to know what i will be dealing with (especially shots). Also, when I had some medications that were not covered by insurance, Schraft's people were helpful in transferring the prescription to a pharmacy where I can use a coupon (at huge discount). Overall, super responsive, professional, and helpful.

9.7/10

Lafayette, CO

It was amazing!!!

10/10

Naperville, IL

It was amazing!!!

10/10

Naperville, IL

10/10

Santa Maria CA

10/10

Santa Maria CA

9.3/10

9.3/10

The pharmacy customer service was excellent. I did want to alert you however that FedEx delivered my meds to the wrong address. Luckily that person was a Good Samaritan and thought to call the number on the box, so I did still get my meds. But you may want to lodge a complaint with FedEx (which I also did but haven't heard anything) because that would've been terrible if I didn't get my meds. Thanks! 🙂

10/10

Freehold, NJ

The pharmacy customer service was excellent. I did want to alert you however that FedEx delivered my meds to the wrong address. Luckily that person was a Good Samaritan and thought to call the number on the box, so I did still get my meds. But you may want to lodge a complaint with FedEx (which I also did but haven't heard anything) because that would've been terrible if I didn't get my meds. Thanks! 🙂

10/10

Freehold, NJ

10/10

10/10

You all are always very helpful and kind!! Thank you!

10/10

Arroyo Grande CA

You all are always very helpful and kind!! Thank you!

10/10

Arroyo Grande CA

This is in regards to my first shipment— I realized as I was about to place a refill, that the one medication I received on nov. 2 expired 25 days later — not even long enough for me to finish the medication! So for several days I was taking expired medication bc it never occurred to me that this medication would have expired in 25 days! I am taking it to hold onto a pregnancy and I think it is ridiculous I was sent a bottle where I couldn’t even finish the medication inside, why did I even pay for the full bottle then?! This is incredibly irresponsible on Schrafts part. This isn’t something I should hav had to worry about— so my husband had to drive 45 minutes to go pick up a new bottle so I would no longer be taking expired medication.

9/10

NJ

This is in regards to my first shipment— I realized as I was about to place a refill, that the one medication I received on nov. 2 expired 25 days later — not even long enough for me to finish the medication! So for several days I was taking expired medication bc it never occurred to me that this medication would have expired in 25 days! I am taking it to hold onto a pregnancy and I think it is ridiculous I was sent a bottle where I couldn’t even finish the medication inside, why did I even pay for the full bottle then?! This is incredibly irresponsible on Schrafts part. This isn’t something I should hav had to worry about— so my husband had to drive 45 minutes to go pick up a new bottle so I would no longer be taking expired medication.

9/10

NJ

10/10

10/10

10/10

West Milford

10/10

West Milford

10/10

Somerset, NJ

10/10

Somerset, NJ

Everyone I speak to is so helpful and professional it's refreshing. The initial person I spoke to was very helpful with doing an emergency pre authorization and shipping so that I could receive and start my medication on Thankgiving. They also applied a coupon to my order to minimize my out of pocket cost which is always greatly appreciated. This company has exceptional customer service than often today is non existent in other companies or medical offices. Thank you.

10/10

NJ

Everyone I speak to is so helpful and professional it's refreshing. The initial person I spoke to was very helpful with doing an emergency pre authorization and shipping so that I could receive and start my medication on Thankgiving. They also applied a coupon to my order to minimize my out of pocket cost which is always greatly appreciated. This company has exceptional customer service than often today is non existent in other companies or medical offices. Thank you.

10/10

NJ

10/10

Birmingham, AL

10/10

Birmingham, AL

Everyone who helped me was so nice! Shipping was super fast. Everything was easy! Thank you so much!

10/10

Hamilton, NJ

Everyone who helped me was so nice! Shipping was super fast. Everything was easy! Thank you so much!

10/10

Hamilton, NJ

3ml syringes and 27 gauge needle missing. Luckily I work for doctors office and was able yo get these supplies last minute. B

8.7/10

3ml syringes and 27 gauge needle missing. Luckily I work for doctors office and was able yo get these supplies last minute. B

8.7/10

10/10

10/10

ALways great customer service

10/10

Tulare ca

ALways great customer service

10/10

Tulare ca

Fast, friendly customer service - such a comfort in the midst of a stressful time.

10/10

Ozark, Alabama

Fast, friendly customer service - such a comfort in the midst of a stressful time.

10/10

Ozark, Alabama

7.4/10

7.4/10

10/10

10/10

Jyoti was amazing! In a stressful situation, she was patient and extremely caring

10/10

Somerset, NJ

Jyoti was amazing! In a stressful situation, she was patient and extremely caring

10/10

Somerset, NJ

My medications took longer to be approved (not Schraft's fault); however, I had to keep calling every day to get an update on my order. A woman I spoke to on Saturday 11/17 told me to "wait an additional month" to begin my IVF cycle because she couldn't get me my medication before the Thanksgiving holiday. Thankfully, someone else I spoke to on 11/19 was able to rectify that. You should never allow your employees to say that to someone who has already gone through so much waiting trying to conceive. Additionally, nobody from Schraft's ever notified me that one of my prescriptions was sent to Aetna Specialty Pharmacy. So when my box from Schraft's finally arrived I was missing a medication... and was never notified this would be the case. To top that off, Aetna Speciality Pharmacy (who I was instructed to contact) had NO record of the prescription, so Schraft's actually never sent it. Three extremely frustrating situations that have overall diminished my opinion of Schraft's. Thankfully, only one representative I spoke with was rude. The rest of the women I spoke with were very helpful and tried to set everything straight. I have also expressed my frustration with your pharmacy to the RMANJ team, who is staying on the lookout for other dissatisfied customers. I am hoping that if (or when) I need to go through another medicated IVF cycle, if Schraft's is again the recommended pharmacy, you can redeem yourselves. Based on my current experiences, I would never recommend your pharmacy. What a disaster.

6.4/10

Branchburg NJ

My medications took longer to be approved (not Schraft's fault); however, I had to keep calling every day to get an update on my order. A woman I spoke to on Saturday 11/17 told me to "wait an additional month" to begin my IVF cycle because she couldn't get me my medication before the Thanksgiving holiday. Thankfully, someone else I spoke to on 11/19 was able to rectify that. You should never allow your employees to say that to someone who has already gone through so much waiting trying to conceive. Additionally, nobody from Schraft's ever notified me that one of my prescriptions was sent to Aetna Specialty Pharmacy. So when my box from Schraft's finally arrived I was missing a medication... and was never notified this would be the case. To top that off, Aetna Speciality Pharmacy (who I was instructed to contact) had NO record of the prescription, so Schraft's actually never sent it. Three extremely frustrating situations that have overall diminished my opinion of Schraft's. Thankfully, only one representative I spoke with was rude. The rest of the women I spoke with were very helpful and tried to set everything straight. I have also expressed my frustration with your pharmacy to the RMANJ team, who is staying on the lookout for other dissatisfied customers. I am hoping that if (or when) I need to go through another medicated IVF cycle, if Schraft's is again the recommended pharmacy, you can redeem yourselves. Based on my current experiences, I would never recommend your pharmacy. What a disaster.

6.4/10

Branchburg NJ

7.9/10

Plainfield

7.9/10

Plainfield

Such knowledgeable, polite, and sensitive people.

10/10

Springfield ohio

Such knowledgeable, polite, and sensitive people.

10/10

Springfield ohio

10/10

Washington, DC

10/10

Washington, DC

9.9/10

Parsippany, Nj

9.9/10

Parsippany, Nj

10/10

Washington DC

10/10

Washington DC

Michelle was absolutely wonderful! Thanks for a speedy shipment and your kindness

10/10

Flemington NJ

Michelle was absolutely wonderful! Thanks for a speedy shipment and your kindness

10/10

Flemington NJ

Helpful and efficient.

10/10

Lyndhurst

Helpful and efficient.

10/10

Lyndhurst

The nurse who did my consultation was so great! Her efforts to explain everything and then seek our answers when she wasn’t sure was amazing. She should be commended on her “bedside manner”

10/10

West Orange, NJ

The nurse who did my consultation was so great! Her efforts to explain everything and then seek our answers when she wasn’t sure was amazing. She should be commended on her “bedside manner”

10/10

West Orange, NJ

Just an amazing group of people.

10/10

Randolph

Just an amazing group of people.

10/10

Randolph

The woman who helped me was so kind and helpful! She answered all of my questions and made the process of refilling my medications so easy. Wonderful experience, as always!

10/10

Medford, NJ

The woman who helped me was so kind and helpful! She answered all of my questions and made the process of refilling my medications so easy. Wonderful experience, as always!

10/10

Medford, NJ

10/10

Montclair NJ

10/10

Montclair NJ

Needles and syringes should not be charged for if needed to administer medication

10/10

Needles and syringes should not be charged for if needed to administer medication

10/10

Very polite. Great service.

10/10

Hillsborough

Very polite. Great service.

10/10

Hillsborough

10/10

Fairfield, NJ

10/10

Fairfield, NJ

10/10

West Caldwell, NJ

10/10

West Caldwell, NJ

your team continues to be a joy to work with!

10/10

Louisville

your team continues to be a joy to work with!

10/10

Louisville

It would have been nice to have a receipt with all medications with prices.

9.7/10

New Orleans, LA

It would have been nice to have a receipt with all medications with prices.

9.7/10

New Orleans, LA

Every time I've ordered medications with Schraft's this past year, I've received nothing but top notch service. Dealing with infertility takes a huge emotional and financial toll on you as a couple and the injections can add to the anxiety that is already at an all time high. Your staff help take this down a notch with the kindness and compassion that radiates through the phone. Thank you!

9.6/10

Midlothian

Every time I've ordered medications with Schraft's this past year, I've received nothing but top notch service. Dealing with infertility takes a huge emotional and financial toll on you as a couple and the injections can add to the anxiety that is already at an all time high. Your staff help take this down a notch with the kindness and compassion that radiates through the phone. Thank you!

9.6/10

Midlothian

My medication was delivered to another woman’s house. Not your fault the box clearly had my information on it. The driver only looked at the house number. I almost didn’t receive my medication.

7.4/10

Freehold, NJ

My medication was delivered to another woman’s house. Not your fault the box clearly had my information on it. The driver only looked at the house number. I almost didn’t receive my medication.

7.4/10

Freehold, NJ

10/10

10/10

10/10

10/10

10/10

10/10

10/10

10/10

Victoria Kaplan was the nurse who assisted me and she is outstanding!!! She took the time to explain everything for me- incredible customer service.

10/10

Monroe Twp, NJ

Victoria Kaplan was the nurse who assisted me and she is outstanding!!! She took the time to explain everything for me- incredible customer service.

10/10

Monroe Twp, NJ

Very helpful always ensured medication was received right on time.

10/10

Very helpful always ensured medication was received right on time.

10/10

10/10

Milwaukee Wisconsin

10/10

Milwaukee Wisconsin

As always, I had another greasy expy with schraft's 2.0.

10/10

Easton, PA

As always, I had another greasy expy with schraft's 2.0.

10/10

Easton, PA

10/10

10/10

Dorothy has been amazing with helping me. She deserves a raise 😉

10/10

Kenilworth, NJ

Dorothy has been amazing with helping me. She deserves a raise 😉

10/10

Kenilworth, NJ

Staff was very helpful!

9.7/10

Somerset, NJ

Staff was very helpful!

9.7/10

Somerset, NJ

You’re company has been such a pleasure to work with. Very helpful and super nice staff.

10/10

Robbinsville NJ

You’re company has been such a pleasure to work with. Very helpful and super nice staff.

10/10

Robbinsville NJ

10/10

Matawan NJ

10/10

Matawan NJ

10/10

Wayne, New Jersey

10/10

Wayne, New Jersey

Amazing experience! I had a lot of trouble on my last night of medication with the trigger shot. I called the emergency line around 7:45 PM in a panic and both the nurse and pharmacist stayed late at the Cedar Knolls office to wait for me and help me out. I got there and they had brand new medication ready for me and helped me mix and administer the shot. I am SO grateful for their help and they put me totally at ease. I wish I had their names to call them out specifically! Thank you again!!

10/10

Springfield, NJ

Amazing experience! I had a lot of trouble on my last night of medication with the trigger shot. I called the emergency line around 7:45 PM in a panic and both the nurse and pharmacist stayed late at the Cedar Knolls office to wait for me and help me out. I got there and they had brand new medication ready for me and helped me mix and administer the shot. I am SO grateful for their help and they put me totally at ease. I wish I had their names to call them out specifically! Thank you again!!

10/10

Springfield, NJ

It's always a pleasant experience calling Schrafts for my medications!

10/10

Lakewood NJ

It's always a pleasant experience calling Schrafts for my medications!

10/10

Lakewood NJ

9.6/10

Bloomfield

9.6/10

Bloomfield

I had a pleasant experience with the pharmacy. I had to refill a prescription and I spoke with Gloria who was so attentive and sweet even with my crazy ranting. She helped me figure our everything I had to do in order to make sure I received my medication I needed that night. I wish all pharmacy’s were as easy to work with as this one. Gloria is a true asset to your pharmacy.

10/10

Blairstown NJ

I had a pleasant experience with the pharmacy. I had to refill a prescription and I spoke with Gloria who was so attentive and sweet even with my crazy ranting. She helped me figure our everything I had to do in order to make sure I received my medication I needed that night. I wish all pharmacy’s were as easy to work with as this one. Gloria is a true asset to your pharmacy.

10/10

Blairstown NJ

Very professional and friendly staff. Helped me through the whole process. Very fast shipping

10/10

Hanford, CA

Very professional and friendly staff. Helped me through the whole process. Very fast shipping

10/10

Hanford, CA

10/10

Visalia, CA

10/10

Visalia, CA

10/10

West New York, NJ

10/10

West New York, NJ

10/10

10/10

I could not receive any open the box call on scheduled day and time, and that was sad.. Other cordination is so far fine.

7.7/10

NJ

I could not receive any open the box call on scheduled day and time, and that was sad.. Other cordination is so far fine.

7.7/10

NJ

10/10

10/10

Hi,

I want to commend your employee Jossey. She was my point of contact the minute I submitted my request for quote and helped me all the way through. She was friendly, knowledgeable and efficient. She definitely made my experience a good one. I will definitely recommend Schrafts to anyone who needs specialty prescriptions. Jossey made it feel like I was working with my local family owned pharmacy!

10/10

Dubuque, IA

Hi,

I want to commend your employee Jossey. She was my point of contact the minute I submitted my request for quote and helped me all the way through. She was friendly, knowledgeable and efficient. She definitely made my experience a good one. I will definitely recommend Schrafts to anyone who needs specialty prescriptions. Jossey made it feel like I was working with my local family owned pharmacy!

10/10

Dubuque, IA

Amazing people and service. When you are going through so much stress having one less thing to worry about is absolutely incredible. So grateful to Schrafts for being there for me.

10/10

Gladstone NJ

Amazing people and service. When you are going through so much stress having one less thing to worry about is absolutely incredible. So grateful to Schrafts for being there for me.

10/10

Gladstone NJ

Excellent service

10/10

Randolph NJ

Excellent service

10/10

Randolph NJ

8.9/10

8.9/10

10/10

Somerville NJ

10/10

Somerville NJ

10/10

Clark, NJ

10/10

Clark, NJ

I’ve aleays had a very friendly person on the phone taking the order and this last time she was able to get me a $100 off since I had a bad experience with my IVF MEDS getting ruined. We ordered most of my entire IVF meds through this pharmacy and have had a great experience

10/10

Bakersfield CA

I’ve aleays had a very friendly person on the phone taking the order and this last time she was able to get me a $100 off since I had a bad experience with my IVF MEDS getting ruined. We ordered most of my entire IVF meds through this pharmacy and have had a great experience

10/10

Bakersfield CA

Was great!!!

9.7/10

Ca

Was great!!!

9.7/10

Ca